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City Volkswagen of Chicago

Chicago, IL

Overview
Employees
Reviews
Vehicles
5.0
3,557 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today! So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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5330 W. Irving Park Road

Chicago, IL

60641

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Showing 3,557 reviews

November 26, 2024

I traded up my GLI that I loved for a 2023VW TAOS Jamie from service and Ray from sales took great care of me. Thank you City VW. More

by Kevinmorenocarrillo-83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 26, 2024 -

City Volkswagen of Chicago responded

Thank you for taking the time to share your feedback with us, Kevin. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

November 26, 2024

Juan was great to work with! Very kind and informative. Gave us all of the information to process and make our vehicle choice while giving us a great deal! More

by curlytopp31
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2024 -

City Volkswagen of Chicago responded

It's fantastic to hear that Juan provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing City Volkswagen of Chicago! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

November 26, 2024

Had a great experience buying our car at City VW. It’s one of the best dealers I’ve ever been too. Juan was awesome, we really appreciate his outstanding assistance with our car purchase ever helpful More

by Heidy garcia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2024 -

City Volkswagen of Chicago responded

Thank you, Heidy, for your feedback on your recent visit to City Volkswagen of Chicago. It's great to hear that we were able to assist you and that you had such a positive experience. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

November 25, 2024

Had a great experience buying our new atlas from Edgar and Andy!! We spoke to multiple dealers in the Chicagoland area and decided to go with city VW of Chicago due to their great customer service. More

by Bkus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Gloria
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 26, 2024 -

City Volkswagen of Chicago responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

November 25, 2024

Andy Gloria Was great she help me get the car I wanted I I’m loving it right now she the best! More

by Dajuan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Gloria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2024 -

City Volkswagen of Chicago responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your kind feedback for Andy. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

November 23, 2024

Worked with Ray and Clemente getting a new Tiguan. Was very knowledgeable and helpful working out a deal that worked for both of us. More

by Brian.mlot
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 24, 2024 -

City Volkswagen of Chicago responded

Thank you so much for choosing City Volkswagen of Chicago! Please let us know if we can be of any more assistance. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

November 23, 2024

Clemente and Ray were great to work with! Both knowledgeable about the car and easy to work with on the buying process. In and out with a great experience. Highly recommend! More

by Cody T
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clemente Garibay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 24, 2024 -

City Volkswagen of Chicago responded

Quality customer service is always our number one priority, and we're happy to hear that Clemente and Ray met your expectations. Thank you for choosing City Volkswagen of Chicago. We look forward to having you as one of our valued customers for many more years to come! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

November 22, 2024

Had a GREAT experience with Ray! He was able to get us i and taken care of with a smile 😃 More

by angelaowensharris
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2024 -

City Volkswagen of Chicago responded

Angela, Thank you so much for your kind words for Ray, and for taking the time to leave us this wonderful feedback! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

November 22, 2024

Ray goes above and beyond to get you in the car you need. He literally ran around this building to 1) get the numbers straight 2) give us time to talk privately 3) get us out of here in time to go pick up ou More

by Caryn Wilson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2024 -

City Volkswagen of Chicago responded

Thank you, Caryn, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Ray here at City Volkswagen of Chicago. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

November 22, 2024

Came to city vow of Chicago for my 3rd vow and Ray took great care of me.highly recommended Ray cotto More

by Deane4526
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2024 -

City Volkswagen of Chicago responded

Deanne, Thanks for sharing your thoughts about your experience working with Ray here at City Volkswagen of Chicago. We appreciate your business and hope to see you again soon! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

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