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City Volkswagen of Chicago
Chicago, IL
3,489 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,490 reviews
October 11, 2024
Ed was absolutely awesome in answering any questions along with providing the trade-in and buying experience as stress free as possible, will definitely be back and recommend to others! along with providing the trade-in and buying experience as stress free as possible, will definitely be back and recommend to others! More
by natemunoz23
Employees Worked With
October 08, 2024
Just got a car from this dealership—smooth process, helpful staff, and great service. Highly recommend for hassle-free buying! helpful staff, and great service. Highly recommend for hassle-free buying! More
by n.abel115
Employees Worked With
October 08, 2024
David and Edgar provided such an easy and positive car buying experience. David was very patient and took his time to show me my brand new GTI - showing me how to use the infotainment system to downloadin buying experience. David was very patient and took his time to show me my brand new GTI - showing me how to use the infotainment system to downloading the myVW app on my phone. This was the most positive and stress free car buying experience! Thank you City VW of Chicago Irving Park for your time and business. This dealer is highly recommended and David is your go to guy!! More
by Maryamvieira726
October 07, 2024
Ray Cotto is a very personable and amazing sales consultant! He really listened to my car preferences and knew his inventory very well! I really appreciated his patience and knowledge throughout the consultant! He really listened to my car preferences and knew his inventory very well! I really appreciated his patience and knowledge throughout the process! Overall, this was an easy and pleasant car buying experience. More
by elizabethp.andreas
October 05, 2024
Me and my husband had a wonderful experience at City Volkswagen Chicago. Ray was great helping us. He was very patient, gave us great advice and rates. Going to dealerships Always scared me because it Volkswagen Chicago. Ray was great helping us. He was very patient, gave us great advice and rates. Going to dealerships Always scared me because it takes forever but we were in and out in 2 hours and got our dream car. Thank you for all your help Ray. We would definitely recommend this location. More
by Bardha
October 04, 2024
Thanks to Andy and the entire team at City Volkswagen for this outstanding car buying experience! Andy was knowledgeable and attentive, making the process smooth and enjoyable. We truly appreciate the great this outstanding car buying experience! Andy was knowledgeable and attentive, making the process smooth and enjoyable. We truly appreciate the great service and love our new car! More
by Amira
October 03, 2024
I had the pleasure of meeting Laura and Jaymi. They assisted me in choosing a VW Tiguan.They were very nice, patient and pleasant to work with. Thank you Jaymi and Laura. They assisted me in choosing a VW Tiguan.They were very nice, patient and pleasant to work with. Thank you Jaymi and Laura. More
by charmtho
October 03, 2024
Nice and clean facility with a lot of vehicles on site to view and test drive. view and test drive. More
by timschauer
October 01, 2024
My family have been a customers of City Volkswagen Chicago for years. I recently purchased a new Jetta from them. The whole staff was fantastic especially Andy Gloria who helped me find the exact car Chicago for years. I recently purchased a new Jetta from them. The whole staff was fantastic especially Andy Gloria who helped me find the exact car I wanted. More
by joefmontesjr
October 01, 2024
Great customer service. Appreciate Juan listening to what we wanted and getting us in and quickly with our new car. Appreciate Juan listening to what we wanted and getting us in and quickly with our new car. More
by Eabk75
Employees Worked With
