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City Volkswagen of Chicago

Chicago, IL

Overview
Employees
Reviews
Vehicles
5.0
3,555 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today! So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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5330 W. Irving Park Road

Chicago, IL

60641

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Showing 3,555 reviews

December 01, 2024

Great dealership, had a great experience with my purchase, Laura was fantastic! Thank you very much More

by Opanchos5991
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura V. Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lazarevic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2024 -

City Volkswagen of Chicago responded

We are so glad that Laura had the opportunity to work with you, and that she and our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

November 30, 2024

I drove from West Dundee IL to buy a 2022 GTI and it sold when I arrived.So my sales consultant Ray Cotto shower me plan B as he stated and BOOM.A 2020 VW Jetta SE fit the bill for me.Thank you guys.Great jo More

by oscasnko
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clemente Garibay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2024 -

City Volkswagen of Chicago responded

Thank you so much for your excellent review! We are so glad that Ray and Clemente had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

November 30, 2024

Great guy to work with! We accomplished a deal in I'd like some sugar I'd like some sugar like some sugarrecord time and I'm very pleased overall with the service and the co More

by Jeff Hoerr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evelyn Franchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2024 -

City Volkswagen of Chicago responded

Jeff, it's great to hear that Ray was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Chicago! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

November 30, 2024

Man what a experience with David this fall! He got my wip and he even reach back out and asked about the car. Keep this man. He is doing great business. More

by dylanmatrisciano23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DAVID H ALCARAZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2024 -

City Volkswagen of Chicago responded

Thank you, Dylan! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that David met your expectations. Thank you again for choosing City Volkswagen of Chicago. We look forward to having you as one of our valued customers for many more years to come! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

November 29, 2024

Ray Cotto was very helpful and pleasant to work with. He answered all of our questions and worked hard to give us a good offer. Thank you! More

by nathalie.mcs
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2024 -

City Volkswagen of Chicago responded

Thanks, Nathalie, for sharing your thoughts about your experience with Ray here at City Volkswagen of Chicago. We appreciate your business and hope to see you again soon! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

November 26, 2024

Juan was great to work with! Very kind and informative. Gave us all of the information to process and make our vehicle choice while giving us a great deal! More

by curlytopp31
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2024 -

City Volkswagen of Chicago responded

It's fantastic to hear that Juan provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing City Volkswagen of Chicago! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

November 26, 2024

I enjoyed the discussion at Volkswagen. Eddie helped me with my purchase. Very friendly. They found a car for a very small percentage. I am very grateful. More

by liana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Speck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2024 -

City Volkswagen of Chicago responded

Liana, It's great to hear that Eddie was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Chicago! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

November 26, 2024

Patient, kind, and generally a very helpful salesman. Would certainly recommend and buy from again More

by weh60106
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2024 -

City Volkswagen of Chicago responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

November 26, 2024

Excellent buying experience from start to finish thanks to Ed Speck. He was was knowledgeable and accommodating. More

by Kolodziej
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Evelyn Franchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Speck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2024 -

City Volkswagen of Chicago responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ed met your expectations. Thank you again for choosing City Volkswagen of Chicago. We look forward to having you as one of our valued customers for many more years to come! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

November 26, 2024

I traded up my GLI that I loved for a 2023VW TAOS Jamie from service and Ray from sales took great care of me. Thank you City VW. More

by Kevinmorenocarrillo-83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2024 -

City Volkswagen of Chicago responded

Thank you for taking the time to share your feedback with us, Kevin. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

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