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City Volkswagen of Chicago

Chicago, IL

5.0
3,632 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today! So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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5330 W. Irving Park Road

Chicago, IL

60641

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Showing 3,632 reviews

February 13, 2025

Laura Torres will always exceed your expectations! She is dedicated, patient, kind, transparent, and she makes sure that all your specific needs and hopes are taking into consideration. She truly care More

by Diego
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura V. Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

City Volkswagen of Chicago responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Diego, for choosing City Volkswagen of Chicago! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

February 13, 2025

Had a great experience purchasing a used Subaru from this dealership. My salesperson Eddie was very knowledgeable and easy to work with. More

by maxpeltrex
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Speck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

City Volkswagen of Chicago responded

Thank you so much, Max, for choosing City Volkswagen of Chicago! Please let us know if we can be of any more assistance. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

February 08, 2025

Juan is very nice! He was very honest and gave honest opinion! Tim the manger was also very honest and helpful. I truly appreciate the deal we worked out More

by kduarte
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DAVID H ALCARAZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Curran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2025 -

City Volkswagen of Chicago responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Juan here at City Volkswagen of Chicago. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

February 08, 2025

Super awesome service ! Juan was amazing and his Manager they were super helpful in getting me into my new car ! VW is the way to go and you won’t be disappointed they will More

by Stacieemartinez14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DAVID H ALCARAZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Curran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2025 -

City Volkswagen of Chicago responded

Hi Stacie: Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

February 08, 2025

Ray Cotto, the sales consultant, Tim Curran, the general manager, were professional and helpful during the process of purchasing my vehicle. From the first telephone call, I believed they had my best intere More

by CatrinaF24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Curran
Feb 09, 2025 -

City Volkswagen of Chicago responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Catrina, for choosing City Volkswagen of Chicago! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

February 08, 2025

Working with Brandon Rosenow was a pleasure. He knows how to give a good explanation on everything and give us a better on understanding on any of our concerns. It was smooth and easy to work wi More

by alexavillafuerte513
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Rosenow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2025 -

City Volkswagen of Chicago responded

Thank you for choosing City Volkswagen of Chicago. Your feedback and rating mean a lot to us. We're glad Brandon was able to help, and we hope to see you again! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

February 08, 2025

My experience with Brandon Rosenow at Volkswagen was great he answered all my questions and explained everything so clearly understood everything More

by Toyocasas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clemente Garibay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Curran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Rosenow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2025 -

City Volkswagen of Chicago responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Brandon met your expectations. Thank you again for choosing City Volkswagen of Chicago. We look forward to having you as one of our valued customers for many more years to come! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

February 08, 2025

Ray is very personable and efficient. Ray is knowleadgeable about the brand and answered any question I had. Highly recommend asking for Ray when butting a VW More

by Sfarrell207
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2025 -

City Volkswagen of Chicago responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Ray delivered such a great experience! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

February 06, 2025

I recently purchased a car from City VW of Chicago, and I couldn't be happier with my experience! I highly recommend Brandon Rosenow to anyone looking for a VW. He and Edgard were incredibly friendly and kno More

by Cezar Tondini
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Rosenow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

City Volkswagen of Chicago responded

It's great to hear that Brandon and Edgar provided you with excellent customer service. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Chicago! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

February 06, 2025

Ray was professional and sincere in helping us look at the new Tiguans. He was knowledgeable and easy to communicate with; he made the purchase and trade-in process easy and painless. Last time we purchas More

by Delilah S.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

City Volkswagen of Chicago responded

It's fantastic to hear that we provided you with great customer service, Delilah! We truly appreciate the opportunity to do business with you. Thanks for choosing City Volkswagen of Chicago! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

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