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City Volkswagen of Chicago
Chicago, IL
3,734 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,734 reviews
May 31, 2024
Great customer service and knowledgeable staff. Fair certified pre-owned and trade-in pricing. I definitely recommend! Fair certified pre-owned and trade-in pricing. I definitely recommend! More
by Elizabethaschumacher
Employees Worked With
May 31, 2024
Juan Fuentes helped me in a very professional manner from the beginning to the end. I was very satisfied with his work and will not hesitate to recommend him to friends and family. the beginning to the end. I was very satisfied with his work and will not hesitate to recommend him to friends and family. More
by uliseskarmona2000
Employees Worked With
May 31, 2024
Ray was amazing with us. He worked with us and got us the deal we wanted. Never hesitated on answering any questions we had. His manager Anthony Manteca was amazing as well. He worked with us and got us the deal we wanted. Never hesitated on answering any questions we had. His manager Anthony Manteca was amazing as well. Gave us all the different options. Great job! More
by Nessa
May 31, 2024
Ray and Edgar were the best to work with. They were super helpful and knowledgeable about all types of vehicles and financing options. We look forward to working with Ray again! They were super helpful and knowledgeable about all types of vehicles and financing options. We look forward to working with Ray again! More
by emilydrobinson
Employees Worked With
May 30, 2024
Had a great experience buying a new Tiguan today. Started with Justin Russo, my favorite service advisor; he introduced me to Ray Cotto who was fabulous. Highlighted all the features available on 2 Started with Justin Russo, my favorite service advisor; he introduced me to Ray Cotto who was fabulous. Highlighted all the features available on 2024 Tiguans, never pushed, answered all my questions and brought humor to the whole experience. I look forward to seeing my team when i come back for scheduled service. Thanks yo Anthony Manteca for helping secure and awesome closing package. More
by KateC
May 30, 2024
I had a great experience. Everyone here is nice and made the entire process smooth. Everyone here is nice and made the entire process smooth. More
by Samantha Doyle
Employees Worked With
May 30, 2024
This was a great experience, I got exactly what I was looking for, he was also very patient with me. looking for, he was also very patient with me. More
by psmit171199
Employees Worked With
May 30, 2024
It’s a dealer where they have helpful workers by understanding your needs and helping choosing the best for you. I really recommend it if you looking for a car. understanding your needs and helping choosing the best for you. I really recommend it if you looking for a car. More
by Nbfr1911
May 29, 2024
Answered all my question, if he didn’t know he found an answer quickly, very welcoming and patient answer quickly, very welcoming and patient More
by georgebalbuenajr
Employees Worked With
May 29, 2024
The sales team at VW was great and made the entire process smooth and easy. process smooth and easy. More
by Johnpaul Salcedo
Employees Worked With
