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City Volkswagen of Chicago
Chicago, IL
3,734 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,734 reviews
June 17, 2024
Trust worthy with good quality cars and nice staff that actually care about you and your budget! actually care about you and your budget! More
by quarcheaterrell21
Employees Worked With
Other Employees :
Edward S. Eddie for short
June 15, 2024
Had a great experience at City Volkswagen! Laura helped me with every step of the process of buying out my lease. Would definitely recommend working with this dealership. Laura helped me with every step of the process of buying out my lease. Would definitely recommend working with this dealership. More
by Armand D
Employees Worked With
June 15, 2024
Luis was very helpful for me buying my first car. I wasn’t there all day and was willing to help me learn a couple things about the car inside. He was able to get pricing that was reasonably in my bu I wasn’t there all day and was willing to help me learn a couple things about the car inside. He was able to get pricing that was reasonably in my budget overall. There was a level of professionalism that everyone should hold themselves to. Luis wasn’t there to just sell a car; he built a connection that makes me trust in them. I’m thankful to have bought my first car with my name on the title there! More
by Owen Dahlberg
June 13, 2024
Iryna, Juan and Charles made my experience really pleasant and easy as a first-timer! They were very welcoming from the moment I arrived, and incredibly helpful answering questions along the way. The pleasant and easy as a first-timer! They were very welcoming from the moment I arrived, and incredibly helpful answering questions along the way. They made me feel comfortable and confident in my decision - I would recommend City VW to anyone! More
by mbabikian
Employees Worked With
Other Employees :
Iryna Hryharovich, Charles Diaz, Juan Fuentes, Charles Diaz
June 12, 2024
I totaled my first Volkswagen Passat from Ray at City Vw of Chicago in 2021 and needed a New Volkswagen. So I came back to my dude Ray that took care if me once again. of Chicago in 2021 and needed a New Volkswagen. So I came back to my dude Ray that took care if me once again. More
by tdale74
Employees Worked With
June 11, 2024
Juan Fuentes was very helpful and would recommend him and the dealership. I was very happy with my purchase. the dealership. I was very happy with my purchase. More
by ES
June 10, 2024
Laura was extremely helpful and patience throughout the entire process with me. She listened to my need and would only recommend the car that makes the most sense to me. It's my second time working with VM entire process with me. She listened to my need and would only recommend the car that makes the most sense to me. It's my second time working with VM of chicago and I am very happy with my 2024 Taos. More
by Kay Chung
June 10, 2024
Luis was nice and friendly. He was very patient with me since I do not speak English very well. Thank you for your help Luis He was very patient with me since I do not speak English very well. Thank you for your help Luis More
by jianyunhu
June 08, 2024
Very welcoming! Clean and David was a great help all along the way Thanks for having patience! Clean and David was a great help all along the way Thanks for having patience! More
by llangarig717
Employees Worked With
June 06, 2024
Luis was very helpful in the car buying process. He was patient and informative. He and the rest of the City team are also trustworthy and made sure we were 100% satisfied with our purchase. Great p He was patient and informative. He and the rest of the City team are also trustworthy and made sure we were 100% satisfied with our purchase. Great place to buy a car! More
by vtaylor588
