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City Volkswagen of Chicago

Chicago, IL

5.0
3,733 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today! So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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5330 W. Irving Park Road

Chicago, IL

60641

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Showing 3,733 reviews

July 01, 2024

Anthony took good care of me and stressed he wanted me to have exactly what I wanted and needed. He worked really hard and gave great service considering the dealership was packed with customers. I also re More

by theokapos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evelyn Franchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Grassini
Jul 01, 2024 -

City Volkswagen of Chicago responded

Thank you, Theo, for your kind words for Anthony and Evelyn! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing City Volkswagen of Chicago. Anthony Manteca - amanteca@cityvwchicago.com

June 30, 2024

Amazing quick service. No hassle straight to the point. Best thing is the time not wasted. Thankful for the whole staff, all played their part beautifully. More

by Che Gonzalez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clemente Garibay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evelyn Franchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lazaro Del Sol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Skoubis
Jun 30, 2024 -

City Volkswagen of Chicago responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Chicago! Anthony Manteca - amanteca@cityvwchicago.com

June 29, 2024

I came in to City VW of Chicago to buy my first car and my experience here with Ray and Evelyn was spectacular. Thank you so much More

by Juangierbolini90
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evelyn Franchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2024 -

City Volkswagen of Chicago responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing City Volkswagen of Chicago. We look forward to having you as one of our valued customers for many more years to come! Chris Molina - cmolina@cityvwchicago.com

June 29, 2024

Luis is extremely knowledgeable about the products and was great to work with. A true man of his word. Everything was clear and easy. More

by garrettgreeby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Gonzalez
Jun 30, 2024 -

City Volkswagen of Chicago responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing City Volkswagen of Chicago. Anthony Manteca - amanteca@cityvwchicago.com

June 28, 2024

We bought a new car from Laura a couple of months ago. There were several hiccups along the way but nothing directly related to Laura, she handled everything with speed and grace. In fact, if it weren’t More

by stephohrt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura V. Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Gonzalez
Jun 30, 2024 -

City Volkswagen of Chicago responded

Thanks for sharing about your experience with City Volkswagen of Chicago. We appreciate your business and hope to see you again soon! Anthony Manteca - amanteca@cityvwchicago.com

June 28, 2024

Nice dealership with a large selection of vehicles. My salesperson Juan Fuentes was great, very knowledgeable and informative. He helped me get the car that I wanted and a very good deal. More

by Errick Lewis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evelyn Franchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2024 -

City Volkswagen of Chicago responded

Hi Errick: We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Anthony Manteca - amanteca@cityvwchicago.com

June 26, 2024

David was very helpful with my new VW. The process was easy and efficient. I’ll definitely be a return customer. More

by annikamitchell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DAVID H ALCARAZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

City Volkswagen of Chicago responded

Annika, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with David and our team, and we look forward to working with you again. Anthony Manteca - amanteca@cityvwchicago.com

June 26, 2024

City Volkswagen of Chicago is great dealership! Since the second you walk in, they make you feel welcomed. Ed Speck was amazing throughout the whole process. Communication was great. Listened to ev More

by Hugoga93
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eddie Speck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

City Volkswagen of Chicago responded

Thank you for the kind words for Ed and for taking the time to write this review and let us know how we are doing. Our customers are our top priority, and your feedback is greatly appreciated! We all at City Volkswagen of Chicago are glad to have you as a customer. Anthony Manteca - amanteca@cityvwchicago.com

June 25, 2024

I called them. They found exactly what I wanted. I applied and did everything online. Came in to sign and drive. Second car from them and I would recommend to an More

by Octo29
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evelyn Franchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

City Volkswagen of Chicago responded

Thanks for your feedback on your recent visit to City Volkswagen of Chicago. It's great to hear that we were able to assist you and that you had such a positive experience. Anthony Manteca - amanteca@cityvwchicago.com

June 24, 2024

Ed listened and got me the exact car I wanted and most importantly the one I could afford thank you More

by tgem83
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Speck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

City Volkswagen of Chicago responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ed met your expectations. Thank you again for choosing City Volkswagen of Chicago. We look forward to having you as one of our valued customers for many more years to come! Anthony Manteca - amanteca@cityvwchicago.com

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