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City Volkswagen of Chicago

Chicago, IL

5.0
3,733 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today! So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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5330 W. Irving Park Road

Chicago, IL

60641

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Showing 3,733 reviews

July 23, 2024

David was friendly, knowledgeable, and helpful. They provide a welcoming atmosphere and are attentive to customer needs. The service department is also efficient and responsive. Pros: • Cour More

by benjiebolinasjr
Recommend Dealer
Yes
Employees Worked With
DAVID H ALCARAZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2024 -

City Volkswagen of Chicago responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at City Volkswagen of Chicago. Anthony Manteca - amanteca@cityvwchicago.com

July 23, 2024

My second purchase from City Volkswagen and Laura and the staff were very helpful in the process of purchasing the new Tiguan. More

by Mike
Recommend Dealer
Yes
Employees Worked With
Anthony Scala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura V. Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evelyn Franchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2024 -

City Volkswagen of Chicago responded

Thank you for choosing City Volkswagen of Chicago. Your feedback and rating mean a lot to us. We're glad we were able to help, Mike, and we hope to see you again! Anthony Manteca - amanteca@cityvwchicago.com

July 23, 2024

Staff members, including Clemente, Edgar, and Juan was very helpful working out the purchase. The communication was made very easy! More

by Atlantis5104
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clemente Garibay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ANTHONY MANTECA
Jul 24, 2024 -

City Volkswagen of Chicago responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing City Volkswagen of Chicago! Anthony Manteca - amanteca@cityvwchicago.com

July 23, 2024

Buying a car seems to me as always being a very stressful process. But Ray at City VW of Chicago made it as smooth a process as possible.Thank you Ray and Anthony Manteca for making sure I got the best deal More

by nickregs0508
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ANTHONY MANTECA
Jul 23, 2024 -

City Volkswagen of Chicago responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Ray and Anthony, and we look forward to working with you again. Anthony Manteca - amanteca@cityvwchicago.com

July 22, 2024

I wanted to explore my options as far as getting into a new volkswagen and I ran into Ray and he didn't disappoint. Great doing business where people care about the Customer. More

by Valesjorge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ANTHONY MANTECA
Jul 22, 2024 -

City Volkswagen of Chicago responded

Jorge, it's fantastic to hear that Ray provided great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing City Volkswagen of Chicago! Anthony Manteca - amanteca@cityvwchicago.com

July 20, 2024

Juan was very patient with us, answered all of our questions, and made sure we were comfortable with our decision to purchase a certified used vehicle. More

by Jamiehsolomon
Recommend Dealer
Yes
Employees Worked With
Edgar Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

City Volkswagen of Chicago responded

Thank you so much for your kind words, Jamie, and for taking the time to leave us this wonderful feedback! Anthony Manteca - amanteca@cityvwchicago.com

July 20, 2024

Juan was very helpful from the moment we pulled up to the dealership. He was knowledagble, patient and was able to successfully guide us in the right direction. I would definitely recommend going to Juan if More

by aaronrosen94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

City Volkswagen of Chicago responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing City Volkswagen of Chicago. Anthony Manteca - amanteca@cityvwchicago.com

July 19, 2024

The recent purchase of my VW Atlas Cross Sport at this dealership was incredibly pleasant. Initially I was told the vehicle I wanted was not available. Mgr Clemente Garibay went out of his way to locate i More

by ttarps
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clemente Garibay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Speck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vehicle Prep and Detail employees were awesome
Jul 20, 2024 -

City Volkswagen of Chicago responded

We are so glad that Eddie, Clemente, and our team had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Anthony Manteca - amanteca@cityvwchicago.com

July 18, 2024

The experience was great and Juan did everything he could to help he was a great offer and great buy More

by danna.dixon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Skoubis, Mark Coote
Jul 20, 2024 -

City Volkswagen of Chicago responded

Danna, We are very happy to Juan provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Anthony Manteca - amanteca@cityvwchicago.com

July 17, 2024

I was terrified of purchasing a new car but George and everyone at City Volkswagen of Chicago made it a great experience. They took great care of us and we're extremely happy with our new truck. Thank you More

by Joana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Skoubis
Jul 17, 2024 -

City Volkswagen of Chicago responded

Thanks, Joana, for your feedback on your recent visit to City Volkswagen of Chicago. It's great to hear that George and the team were able to assist you and that you had such a positive experience. Anthony Manteca - amanteca@cityvwchicago.com

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