
City Volkswagen of Chicago
Chicago, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Don't shop here. They will show you the monthly payment and hide how much you are actually paying for the car. They told they would sell the car at msrp and charged m They will show you the monthly payment and hide how much you are actually paying for the car. They told they would sell the car at msrp and charged me 5k-6k markup. More

Came here to purchase a VW Tiguan. They were kind enough to offer a pick up from my place of work. Brandon Rosenow was a great guy (and former Marine so thank you for your service). Br They were kind enough to offer a pick up from my place of work. Brandon Rosenow was a great guy (and former Marine so thank you for your service). Brandon helped me drive away with my new vehicle on the same day. More
Brandon Rosenow was unbelievably helpful without making me feel pressured to purchase. His openness and transparency made me feel at ease to purchase an EV. We test drove and looked at so many different EV me feel pressured to purchase. His openness and transparency made me feel at ease to purchase an EV. We test drove and looked at so many different EVs over the last couple months but this was the first time it felt right. And that was all because of Brandon. More
Laura provided exceptional service, she was personal and refreshingly, personable. NOT pushy. She listens and provides solutions that meet your financial needs. I left feeling great & empowered driving away refreshingly, personable. NOT pushy. She listens and provides solutions that meet your financial needs. I left feeling great & empowered driving away in my new Atlas Cross Sport. Thank you, Laura! More
Exceptional Customer Service from Ray at Volkswagen City Chicago! I recently leased a Tiguan from Volkswagen City Chicago, and I cannot say enough great things about my experience, thanks to Ray. From st Chicago! I recently leased a Tiguan from Volkswagen City Chicago, and I cannot say enough great things about my experience, thanks to Ray. From start to finish, the process was seamless, efficient, and stress-free. Ray went above and beyond to make sure I found the perfect vehicle for my needs. He is incredibly personable, knowledgeable, and truly cares about his customers. He took the time to walk me through all my options, answered every question with patience, and made what can often be a tedious process feel effortless. His professionalism and attention to detail ensured that everything was handled smoothly, and I drove off the lot feeling confident in my decision. If you’re looking for a hassle-free car leasing experience with top-notch customer service, I highly recommend working with Ray at Volkswagen City Chicago. He is a true asset to the dealership, and I will absolutely be returning for future car needs! More
David is the best man in the building he just made my dreams come true with my dream car dreams come true with my dream car More
Absolutely great customer service made me feel safe with purchasing my vehicle I would recommend city volkswagen to family and friends purchasing my vehicle I would recommend city volkswagen to family and friends More
My experience with this dealership was a good one because Brandon Rosenow made it happen. Thank you Brandon for your time, dedication and patience! Brandon Rosenow made it happen. Thank you Brandon for your time, dedication and patience! More

I was very pleased with the service I received here. Brandon Rosenow was especially knowledgeable and helped me to navigate the purchasing process quite easily!!! Brandon Rosenow was especially knowledgeable and helped me to navigate the purchasing process quite easily!!! More
Laura is wonderful. She really understands her customers’ needs and is able to offer the best options with honestly and transparency. That’s why this is the second car She really understands her customers’ needs and is able to offer the best options with honestly and transparency. That’s why this is the second car we purchased with her help. More