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City Volkswagen of Chicago
Chicago, IL
3,732 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,732 reviews
July 30, 2024
Great no nonsense service and sales team! Very quick response from the team and quickly accommodated appointment and addressed all of our needs! Very quick response from the team and quickly accommodated appointment and addressed all of our needs! More
by Stef
July 30, 2024
Juan Fuentes and Edgar Anaya are a dynamite duo. They were both very helpful, knowledgeable, and patient with us during our visit. They made sure we walked in feeling welcome and leaving with a gian They were both very helpful, knowledgeable, and patient with us during our visit. They made sure we walked in feeling welcome and leaving with a giant smile on our faces! More
by Hcelis3
July 30, 2024
had a great experience at City Volkswagon! ! Ray, Anthony and Clemente worked with me to get a great deal on a used car. I would highly recommend them!! ! Ray, Anthony and Clemente worked with me to get a great deal on a used car. I would highly recommend them!! More
by Awilddog
July 29, 2024
I had an amazing experience with this dealership. I had gone to a couple in the suburbs and to say the least I was not satisfied. I contacted David Alcaraz and he eased the process for me & accommoda I had gone to a couple in the suburbs and to say the least I was not satisfied. I contacted David Alcaraz and he eased the process for me & accommodated to all my needs. The same day I went in I walked out with the car I wanted to purchase since I began my search. More
by daisyaguirre89
Employees Worked With
July 28, 2024
The dealership was great! It was an amazing experience and everyone was super friendly. Mark was great and helped make a stressful process easy. They even have a snack area wi It was an amazing experience and everyone was super friendly. Mark was great and helped make a stressful process easy. They even have a snack area with coffee! 10/10 recommend More
by schmiddy
July 26, 2024
I liked that Juan was very kind and patient with us. He was easy to talk to and made us happy VW customers. He was easy to talk to and made us happy VW customers. More
by Sabina Memic
Employees Worked With
July 26, 2024
Relatively fast service. Juan did everything possible to make us feel comfortable and make sure we are satisfied. He is very respectful young professional who was able to ans Juan did everything possible to make us feel comfortable and make sure we are satisfied. He is very respectful young professional who was able to answer all our questions in regards our purchase. In other words, he knew his stuff. More
by Enes
Employees Worked With
July 25, 2024
The dealership was very clean and welcoming. The staff was friendly and helpful as welll. The staff was friendly and helpful as welll. More
by wesr911
Employees Worked With
July 25, 2024
Laura was extremely knowledgeable and wonderful to work with. She was attentive to our needs and provided us with multiple options and possibilities to attain the car that was the best fit for our family. with. She was attentive to our needs and provided us with multiple options and possibilities to attain the car that was the best fit for our family. More
by dancbrown75
Employees Worked With
July 23, 2024
David was friendly, knowledgeable, and helpful. They provide a welcoming atmosphere and are attentive to customer needs. The service department is also efficient and responsive. Pros: • Cour They provide a welcoming atmosphere and are attentive to customer needs. The service department is also efficient and responsive. Pros: • Courteous and professional staff • Quick and effective communication • Personalized attention and follow-ups More
by benjiebolinasjr
Employees Worked With
