City Volkswagen of Chicago

Buying a used car was a breeze! Everyone I worked with, particularly my salesperson Alex, was friendly and knowledgeable. I never felt pressured to purchase, which made asking quest Everyone I worked with, particularly my salesperson Alex, was friendly and knowledgeable. I never felt pressured to purchase, which made asking questions and finding the right car for our family pleasant from start to finish--something I never thought I'd say about buying a used car! Alex was incredibly patient with me as he taught me about all the features on my new-to-me Taos. I drove home feeling confident, not only in my car, but in my purchase. Makes me wish I'd bought my previous car here, too! Would definitely recommend. More

Everyone was really friendly and welcoming. The process of buying my car was very efficient The process of buying my car was very efficient More

Came Came to City VW to just look and as soon as I walked in I was immediately greeted by Ray Cotto in sale. If it wasn’t for which I was greeted by someone else and they lost out. Ray said the right walked in I was immediately greeted by Ray Cotto in sale. If it wasn’t for which I was greeted by someone else and they lost out. Ray said the right things to make a deal. Thank you Ray. Ray ngs to make a deal. Thank you Ray. Ray More

The experience was awesome. Juan sales associate at Volkswagen, during my car-buying experience, and I have to say an outstanding experience from start to finish. Tim was grea Juan sales associate at Volkswagen, during my car-buying experience, and I have to say an outstanding experience from start to finish. Tim was great as well. fantastic. Juan he made the typically stressful process of buying a car much more enjoyable, and I would highly recommend him to anyone looking to purchase a vehicle from Volkswagen. His professionalism, kindness, and expertise makes a difference! Juan and Tim was very patient with me and assisted with making sure they provided with everything I asked for. Thanks again Juan Fuentes and Tim More

I purchased a used Buick Encore from City VW from Brandon. He was the best car sales I’ve worked with! Very informative, very patient, and not overly pushy. We faced an issue with insurance and Brand Brandon. He was the best car sales I’ve worked with! Very informative, very patient, and not overly pushy. We faced an issue with insurance and Brandon was incredibly helpful on guiding us through our options to seek the best rates. I brought my boyfriend along as well and appreciate him chatting with my boyfriend while I figured out the insurance piece. They allowed us to see the inspection report ahead of time and we were able to buy this car at a GREAT price with no mechanical issues. They walked us through each document prior to signing and answered any questions. They were very upfront about pricing and didn’t try to sneak in a purchase we didn’t agree to or try and push us to purchase something extra. I typically stick to GM cars due to having several generations of family member that have worked there, but considering how tricky it can be to find a good dealership and car sales, I definitely hope to buy from City VW and Brandon again and will consider looking at their VW models in the future! More

Great prices on many new and used vehicles friendly staff and they will work with you on what you can afford and they will work with you on what you can afford More

This dealership is really nice and all the people here are very friendly and helpful. are very friendly and helpful. More

It has been a stressful look for a car especially in these times. Me and my family went to Volkswagen of Chicago and right of the bat I was welcomed by Ray Cotto and he explained and showed us everythin these times. Me and my family went to Volkswagen of Chicago and right of the bat I was welcomed by Ray Cotto and he explained and showed us everything that we were looking for and needed. The process was easy, quick, and smooth. Tim Curran was amazing with getting the best deal and financing. Amazing team and experience! More

Had a great, stress free experience with Maria Ghiran. She did a great job showing us the Tiguan. We settled on a price that we were both satisfied with. Would definitely use her services again in the fut She did a great job showing us the Tiguan. We settled on a price that we were both satisfied with. Would definitely use her services again in the future. More

VW Chicago is a nice and welcoming dealership. It was busy the Saturday I went but I was helped within a few minutes by Juan. I gave him my game plan and numbers. He walked me through a few option It was busy the Saturday I went but I was helped within a few minutes by Juan. I gave him my game plan and numbers. He walked me through a few options until we got to a price I was comfortable with. He was very knowledgeable on the car and answered all my questions about leasing. I appreciated the service and support I received on my new car from him and the dealership. More