City Volkswagen of Chicago

Juan was very helpful, honest and patient. Would recommend to anyone looking to buy a car Would recommend to anyone looking to buy a car More

Thank you Andy for making my first experience buying a car very easy! I appreciate the time you took walking me through the process as well as making yourself available for any follow up questions. Great car very easy! I appreciate the time you took walking me through the process as well as making yourself available for any follow up questions. Great sales lady and very trustworthy. I felt like I wasn’t going to be steered wrong by her. I knew she had the best intentions of wanting the best for our family. Highly recommend her to anyone looking for and buying a car! More

It was great working with Juan. He made the buying process very easy and comfortable. He made the buying process very easy and comfortable. More

I want to Thank Justin in service. My niece had her catalytic converter stolen in Jan 2024 a day after her birthday. We took it to Downtown VW where all our work has been done. We have My niece had her catalytic converter stolen in Jan 2024 a day after her birthday. We took it to Downtown VW where all our work has been done. We have waited someone called said part was in happen to follow up 14 days later for them to say they don’t have the part it’s been 10 months now. We spoke with Justin on 10/18 explained our situation he came back to us within 20 minutes on what the can do at City. He ordered the parts told us it may need work done from sitting 10 months. Called the service manager Fred and never returned a call. We had the car towed on Monday. Justin called us when the car arrived, when the parts tacked in and even to say I will be off on Wednesday. Long story text this morning car is complete with the additional things such as oil change etc. I am beyond grateful for Justin and City Volkswagen. We have 3 VW in the family and all our business will be with them. Thank you Justin for your professionalism and making this horrible ordeal possible. My niece finally has her car back all because of you!!!!God Speed Cheryl More

Laura was incredibly helpful throughout my car-buying process. She took the time to understand exactly what I was looking for and made sure I felt comfortable with every step. Her friendly and profession process. She took the time to understand exactly what I was looking for and made sure I felt comfortable with every step. Her friendly and professional approach made the experience smooth and stress-free. I’m really grateful for her support and would recommend her to anyone in need of a trusted advisor at the dealership. More

I recently purchased a car at City Volkswagen of Chicago and the entire process was smooth and hassle-free. The sales team Ray and Clemente was knowledgeable, patient, and never pressured me into making a d and the entire process was smooth and hassle-free. The sales team Ray and Clemente was knowledgeable, patient, and never pressured me into making a decision. They answered all my questions, provided a fair trade-in offer, and worked with me on financing options that fit my budget. What stood out the most was their transparency throughout the process—no hidden fees or surprises. The car was in excellent condition, exactly as advertised, and the paperwork was completed quickly. I’m thrilled with my new vehicle and highly recommend City Volkswagen of Chicago for anyone in the market for a car! More

Andy was extremely helpful and professional. She was diligent and quick. She was very thorough and helped me pick the right car. I will definitely be back to buy a car from Andy. Thank you to th She was diligent and quick. She was very thorough and helped me pick the right car. I will definitely be back to buy a car from Andy. Thank you to the City VW staff. My wife is very happy! More

Had a great experience purchasing a used VW Jetta. Eddie was extremely helpful in walking me through the process. The team was very fair and forthright with their offer. Would recommend! Eddie was extremely helpful in walking me through the process. The team was very fair and forthright with their offer. Would recommend! More

I’ve leased my last 2 vehicles from Laura and city VW of Chicago and both times were great experiences. Chicago and both times were great experiences. More

My family has car history with this specific dealership. Their service is always at 100%. I Recently got a 2025 Jetta and I feel extremely happy with the way things worked out, I left well-informed and felt Their service is always at 100%. I Recently got a 2025 Jetta and I feel extremely happy with the way things worked out, I left well-informed and felt secure with my car purchase. More