Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
City Volkswagen of Chicago
Chicago, IL
3,719 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,719 reviews
January 03, 2025
Very good service provided by Laura. She is a great listener. She engaged and understood my life circumstances. Thank you for finding the right fit for me. I appreciate you! Happy New Ye She is a great listener. She engaged and understood my life circumstances. Thank you for finding the right fit for me. I appreciate you! Happy New Year! More
by Karl
Employees Worked With
January 03, 2025
Alex is the best car salesman in the business! Super informative, not pushy at all, and gave us his honest opinion at every turn. He definitely made the experience for us. Super informative, not pushy at all, and gave us his honest opinion at every turn. He definitely made the experience for us. More
by nfoley327
January 02, 2025
Finding the car I wanted was pretty easy with the help of Andy from CityVW @irving park rd. Im excited about my new car! I love the features and how awesome it handles. Andy from CityVW @irving park rd. Im excited about my new car! I love the features and how awesome it handles. More
by Asim Aslam
Employees Worked With
January 02, 2025
I just bought a Tiguan. Worked with Ray and he was the best. Very professional, easy to work with. Made the buying process easy. I would work with Ray and City VW again. And Worked with Ray and he was the best. Very professional, easy to work with. Made the buying process easy. I would work with Ray and City VW again. And would recommend Ray to anyone. More
by marktunney
January 01, 2025
My wife and I bought a VW Tiguan from Ed at City Volkswagen in Chicago this past weekend. By far, the best dealership experience we’ve ever had. Ed was a pleasure to work with and we highly recomm Volkswagen in Chicago this past weekend. By far, the best dealership experience we’ve ever had. Ed was a pleasure to work with and we highly recommend both him and City VW. Thank you! More
by btm53080
December 31, 2024
Great and friendly service provided by Ray at City Volkswagen Chicago. Walked in hesitant but Ray made sure to answer all my questions making me feel sure about my decision of becoming a first time VW Volkswagen Chicago. Walked in hesitant but Ray made sure to answer all my questions making me feel sure about my decision of becoming a first time VW owner. More
by smtz40promos
December 31, 2024
Our experience at city Volkswagen has been very pleasant. Juan was very thorough and answered all of our questions. We made the deal that worked for us and would recommend to anyone. Juan was very thorough and answered all of our questions. We made the deal that worked for us and would recommend to anyone. More
by CAS
Employees Worked With
December 30, 2024
Great experience. Quick and easy transaction and very fair price on 2024 GTI. I felt the process was transparent And the dealer did not push add-ons and other things t Quick and easy transaction and very fair price on 2024 GTI. I felt the process was transparent And the dealer did not push add-ons and other things typical in a new car purchase. More
by Rbruen
December 28, 2024
Had an honest and respectful negotiation. Andy, Tim, and Evelyn were straightforward and honest. Would happily work with them again! Andy, Tim, and Evelyn were straightforward and honest. Would happily work with them again! More
by Aaron
December 27, 2024
Had a great customer service experience with Ray and Tim at city volkswagen of chicago at city volkswagen of chicago More
by Lexibroadway23
