
City Volkswagen of Chicago
Chicago, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Ray Cotto is your guy! ! So personable, warm, and welcoming!! He worked so well with my husband and I and was so patient. He never got frustrated with our back and forth, co ! So personable, warm, and welcoming!! He worked so well with my husband and I and was so patient. He never got frustrated with our back and forth, conflicted feelings about whether or not to move forward, and he honestly felt like a good friend we hadn’t seen in a while. His manager, Tim, was also great to work with and was flexible and patient. More
Ray was a great salesman and thanks to Tim to for getting the deal done the deal done More
Ray Cotto is the man. Great guy. Go see him if you’re in need of purchasing a car. Very knowledgeable. Tim was great as well Great guy. Go see him if you’re in need of purchasing a car. Very knowledgeable. Tim was great as well More
is very helpful helping me pick out my car and test driving. Also helped me find lower quotes anybody that’s coming in should look for ray for a car. driving. Also helped me find lower quotes anybody that’s coming in should look for ray for a car. More
Fantastic dealership who are willing to assist you the best way they can. Extremely friendly environment with staff who want to best for you. A special mention to Brandon who was a pleasure to deal with, best way they can. Extremely friendly environment with staff who want to best for you. A special mention to Brandon who was a pleasure to deal with, he helped us immensely throughout the process from start to finish. More
Laura has helped us during our past 2 purchases with City VW and each time we are treated like family. They made sure that we stayed within our budget and helped us find our dream car. We always feel comfort VW and each time we are treated like family. They made sure that we stayed within our budget and helped us find our dream car. We always feel comfortable and would highly recommend Laura and the City VW team for anyone in the market for a new car purchase. More

OMG this car buying experience was the best I have had in years. David was so knowledgeable, helpful and friendly. I am definitely sold on Volkswagen and will be a lifetime customer!!Highly recommend years. David was so knowledgeable, helpful and friendly. I am definitely sold on Volkswagen and will be a lifetime customer!!Highly recommend More
Let me start by saying that we have all had bad experiences in the past with purchasing a new or used car. I’ve had my share of dealing with aggressive and dishonest sales reps. Well let me tell experiences in the past with purchasing a new or used car. I’ve had my share of dealing with aggressive and dishonest sales reps. Well let me tell you, I had no issues with two car purchases at City VW. Our sales rep Laura Torres was outstanding. She is such a sweetheart and a down to earth individual. She is by far one of the kindest individuals I have ever met. The entire staff was great. Laura, Clemente, Edgar and Lazaro were easy to speak to. They made our buying experience a positive one. So if you’re looking to buy a new or used VW I highly recommend City VW. More
Juan was super helpful and patient all day. I had to see a couple other cars in person and see what those deals were going to be like, Juan waited for me all day and helped me through the purch I had to see a couple other cars in person and see what those deals were going to be like, Juan waited for me all day and helped me through the purchasing process, answering all my questions along the way. More
We had a great experience buying a pre-owned Tiguan. Laura Torres treated us like family and was very knowledgeable & helpful. Highly recommend buying cars from this dealership. Laura Torres treated us like family and was very knowledgeable & helpful. Highly recommend buying cars from this dealership. More