Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
City Volkswagen of Chicago
Chicago, IL
3,632 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,632 reviews
December 14, 2024
Juan was very patient and informative during my vehicle purchase process. The manager Edgar was very accommodating. Both gentleman essentially collaborated effectively to ensure I walked off the lot as a h purchase process. The manager Edgar was very accommodating. Both gentleman essentially collaborated effectively to ensure I walked off the lot as a happy and pleased customer. I highly recommend this dealership and salesman Juan Fuentes! More
by Tianarobinson31
December 12, 2024
Super happy with City VW and especially our salesman Eddie. Very professional, courteous, and zero pressure. A+ all the way! Eddie. Very professional, courteous, and zero pressure. A+ all the way! More
by BobfromIndiana
Employees Worked With
December 12, 2024
The best employees and service they answered all my questions and helped with choosing a car. I am very happy with my Volkswagen atlas 2025. Thank you Laura And Evelyn! questions and helped with choosing a car. I am very happy with my Volkswagen atlas 2025. Thank you Laura And Evelyn! More
by Rostyslav
December 09, 2024
Came to buy a Tiguan at city be of Chicago and of course they didn’t disappoint thank you Ray Kim and Clemente for hooking me up. they didn’t disappoint thank you Ray Kim and Clemente for hooking me up. More
by Maldonadojohn542
December 08, 2024
Very professional,helpful I would definitely recommend anyone I know to city vw of Chicago anyone I know to city vw of Chicago More
by Elbertfarris29
December 06, 2024
Really appreciated the dedication to make sure that I was going home with the car that was made for me! going home with the car that was made for me! More
by ortiz1188
December 05, 2024
Laura was great! She was patient and got all our questions answered. Great customer service from the whole team. She was patient and got all our questions answered. Great customer service from the whole team. More
by Ivaniadennis
Employees Worked With
December 04, 2024
I just want to thank Ray Cotto and Edgar for all their work and help getting me into a new VW. They patiently worked with me even though I was on the fence of getting something new. Looked at 4 different work and help getting me into a new VW. They patiently worked with me even though I was on the fence of getting something new. Looked at 4 different VW and finally landed in my dream car Atlas Cross Sport fully loaded. Got me within my price range and hooked me up. I truly appreciate these guys and their patience with me. More
by JordanG23
December 04, 2024
Juan was very informative about the Atlas and answered all our questions. It was worth the nearly hour drive here. We’re looking forward to many years with our new Atlas all our questions. It was worth the nearly hour drive here. We’re looking forward to many years with our new Atlas More
by Mnj8888
December 03, 2024
How amazing was this experience! I tagged along with my aunt who was in search of her dream car. It was her first time looking and David Hernandez made her experience as smoothly and I tagged along with my aunt who was in search of her dream car. It was her first time looking and David Hernandez made her experience as smoothly and easy as possible. It was like talking to a family member. He made us feel so comfortable and explained every single step with confidence. We walked away with her dream car and nothing but smiles on our faces. If ever need be we will be back and we will ask specifically for David! Amazing experience More
by Michellekeila6
Employees Worked With
