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Ciocca Ford Lincoln of Lawrenceville

Lawrence Township, NJ

4.6
385 Reviews
Call Dealership (609) 659-0647
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2920 Brunswick Pike

Lawrence Township, NJ

08648

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385 Reviews of Ciocca Ford Lincoln of Lawrenceville

April 23, 2024

Very courteous and professional. They were able to understand my issues with my vehicle and worked very hard to address them. More

by alexander.ellis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Krzaczyk
Report | Print
Apr 26, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you very much for such a great review, Alexander! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

April 23, 2024

Nick was great very knowledgeable, went out of his way to make the purchase of the new vehicle as easy as possible More

by NMCF056
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Murphy, Nicolas Guirand, Mark Cook, Tony Ramos, David Espinoza
Report | Print
Apr 26, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

We know that car buying can be stressful so we are so glad that you enjoyed how we like to take the pain out of the process. Thank you so much for trusting us to take good care of you and get you into the right vehicle!

Apr 26, 2024 -

NMCF056 responded

Excellent experience would highly recommend ciocca ford Lincoln

April 20, 2024

Incredible job by the Ciocca team. Efficient and friendly. Will return in the future. Everyone was respectful of my time. More

by csrm__
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Constantin Megherea, Chris Murphy, Nicolas Guirand, Douglas Sorge, Jim Catucci, Mark Cook, Tony Ramos, David Espinoza, Jackie Krzaczyk, David Foss
Report | Print
Apr 22, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

April 19, 2024

I have always received excellent service here, especially in comparison to some other places, and I appreciate their ability to help me in emergency situations (such as a toilet blowout and engine failure). More

by CDH111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Espinoza
Report | Print
Apr 22, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

April 19, 2024

Jackie is a great service advisor, friendly ,informative,professional. We stopped using ciocca previously because of poor service. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Krzaczyk
Report | Print
Apr 22, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you so much for the great review, Steve! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

April 19, 2024

Appreciated shuttle home and delivery of car when repair completed. Staff friendly and very helpful. More

by SAYHA39
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Espinoza, Jackie Krzaczyk
Report | Print
Apr 22, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

April 19, 2024

Problem with the vehicle was resolved in a timely manner. Very satisfied with the service. More

by WANDRUSHKO52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Cook, Jackie Krzaczyk
Report | Print
Apr 22, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

April 18, 2024

Received good customer service, from check in Jackie was very nice & was polite. Also thank you to Bo (tech) for taking care of my truck and being very informative. More

by npires070
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Espinoza, Jackie Krzaczyk
Report | Print
Apr 18, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you for trusting us with your vehicle's maintenance needs and making Ciocca Ford of Lawrenceville your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!

April 18, 2024

Very professional staff, prompt attention to the issue at hand, and excellent communication. A positive experience. More

by egang1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Krzaczyk
Report | Print
Apr 22, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you so much for the wonderful review, egang! Our whole team really appreciates it! Let us know if we can help with anything else!

April 18, 2024

Service was excellent. Texted the quote, returned phone calls promptly. Vehicle was washed inside and outside. More

by robverba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Krzaczyk
Report | Print
Apr 22, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Rob, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

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