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Ciocca Ford Lincoln of Lawrenceville

Lawrence Township, NJ

4.6
385 Reviews
Call Dealership (609) 659-0647
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2920 Brunswick Pike

Lawrence Township, NJ

08648

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385 Reviews of Ciocca Ford Lincoln of Lawrenceville

April 18, 2024

Very pleasant greeting service was quick. Coffee bar lacked some condiments. Easy .fix. half&half or coffee mate original, not flavored. More

by BILLY08080
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Krzaczyk
Report | Print
Apr 22, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you for the review regarding our service department, Billy. We will be sure to upgrade the coffee bar for our waiting customers!

April 18, 2024

Good communication throughout service. I appreciate the video walk through of the car inspection and the explanations from the service team. More

by KATE.SALVIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Espinoza, Jackie Krzaczyk
Report | Print
Apr 22, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

We appreciate you taking the time to write us a review, Kate! Please let us know if we can do anything else to help!

April 17, 2024

Vehicle parts and Labor is very expensive compared to other service center. Customer service was OK-OK. Not gonna visit again. More

by Kvravikumar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jackie Krzaczyk
Report | Print
April 16, 2024

Great experience working Ciocca Ford of Lawrenceville. Sales and finance staff were easy to work with. This is my first car purchase from Ciocca and the deal was very fair. I have been using their serv More

by JRSTWO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Murphy, David Espinoza, Jackie Krzaczyk
Report | Print
Apr 17, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

We love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

April 13, 2024

Overall good place to take my Ford. However, more expensive than other places and the explanations during my repair were confusing. Once I asked at the end, it made more sense. I didn't More

by kanikki52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Espinoza, Jackie Krzaczyk
Report | Print
Apr 15, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Hi Kanikki, thank you for the review regarding our service department. We apologize if you feel our pricing is high, as well as any confusion with the work performed. We will be sure to correct this moving forward. If you would like to discuss anything further, please don't hesitate to reach out!

April 13, 2024

Did a fine job job getting the GPS updated. Took very little time to install the part. Happy with your wool! More

by MTAKACS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Espinoza, Jackie Krzaczyk
Report | Print
Apr 15, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

April 12, 2024

Very pleasant and understand my needs for a new vehicle. They work with me to get the best deal More

by THEYCALLMEBILLY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Hartigan, David Foss
Report | Print
Apr 15, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Hi Billy. We are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

April 12, 2024

Doug met my expectations for the lease and price point of the Lincoln Corsair I was looking for More

by sammy126
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Murphy, Douglas Sorge, David Foss
Report | Print
Apr 15, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Hi Sammy, thanks for the recommendation. Our team at Ciocca Ford-Lincoln of Lawrenceville values your feedback and looks forward to seeing you again soon.

April 11, 2024

We had great experience purchasing a used Explorer from Ciocca Ford Lincoln of Lawrenceville. Responsive salesman, minimal negotiation, and fair deal. More

by HappyExplorerOwner
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Murphy, Douglas Sorge, David Foss
Report | Print
Apr 11, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you so much for sharing! We are so glad that our team offered you such a positive and memorable experience. Congratulations and welcome to our family!

April 11, 2024

The service manager is fantastic He listens to you develops a good relationship Feels like working with family More

by rmackenziejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Cook, David Espinoza
Report | Print
Apr 12, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you for trusting us with your vehicle's maintenance needs and making Ciocca Ford-Lincoln of Lawrenceville your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!

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