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Ciocca Ford Lincoln of Lawrenceville

Lawrence Township, NJ

4.6
385 Reviews

2920 Brunswick Pike

Lawrence Township, NJ

08648

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385 Reviews of Ciocca Ford Lincoln of Lawrenceville

April 29, 2024

I had my new Ford Maverick towed in on a Thursday and was given a 11 am app on Monday. They called me at 10:30 Friday morning and told me it was ready to be picked up. I thought that was great because I did More

by Ffemtdriller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Krzaczyk
Apr 30, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Ffemtdriller, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

April 28, 2024

Staff excellent, knowledgeable and helpful. Liked shuttle service and delivery of car when repair completed. More

by SAYHA39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Espinoza, Jackie Krzaczyk
Apr 30, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you for the great review, Sayha! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

April 28, 2024

Doug was exceptional at making us feel at home and doing all he could to get us the best deal possible for our Corsair. He was considerate and helpful. Tony was great also. While I never met Chris Tony More

by KBEBROWN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Murphy, Douglas Sorge, Tony Ramos
Apr 30, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Hi Kbebrown. We are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

April 27, 2024

The mobile tech unit came to my house to complete a simple job in a way that was incredibly convenient for me. Very much appreciated. More

by TONYSHEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha, Cody
Apr 30, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

We are so glad to hear this, Tony! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

April 27, 2024

I can truly say my experience was really great. Jackie went above and beyond customer service….I arrived early, but she took me anyway. She explained exactly what services I would be receiving, and More

by MCCOY.ROBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Krzaczyk
Apr 30, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you very much for such a great review, Robert! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

April 27, 2024

They are always thorough and good at what they do. I have never had any problems with this location More

by ANDREWSTALTARI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Krzaczyk
Apr 30, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you for trusting us with your vehicle's maintenance needs and making Ciocca Ford-Lincoln of Lawrenceville your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!

April 27, 2024

Dealership found the vehicle I was looking for and worked with me to get the deal done. I was short on time so they brought everything to me. They went above and beyond to make the transaction easy for me. More

by MFRIED
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Murphy, Douglas Sorge
Apr 30, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

We know that car buying can be stressful so we are so glad that you enjoyed how we like to take the pain out of the process. Thank you so much for trusting us to take good care of you and get you into the right vehicle!

April 26, 2024

Car looks very shined up afterwards drives better doesn’t roll back . Thatnks very much More

by A_I_Paulie
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Espinoza
Apr 30, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you for the kind review! We are a bit concerned by your overall star rating. Please let us know what we could've done better to earn a 5-star rating!

April 26, 2024

Service was excellent and everyone was pleasant and provided excellent service. You’’ve won me over. More

by BKOPOLOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Espinoza
Apr 30, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you so much for the recommendation, BKopolow! We hope to see you again for all your service needs.

April 25, 2024

You have a very professional team. When I bring my car i know everything will be done on time and in the right way. More

by BIRACIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Krzaczyk
Apr 26, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you so much for the great review, Biracia! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

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