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Ciocca Ford Lincoln of Lawrenceville

Lawrence Township, NJ

4.6
385 Reviews

2920 Brunswick Pike

Lawrence Township, NJ

08648

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385 Reviews of Ciocca Ford Lincoln of Lawrenceville

June 04, 2024

Very satisfied, my vehicle needed emergency brake repairs was visiting from CT. The dealer repaired my car, even though I had no appointment. I was able to drive home safely after the repairs were made. More

by Anpnymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mechanics who repaired my vehicle., Jackie Krzaczyk
Jun 05, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

June 04, 2024

Professional and helpful. Always able to explain what I need and the staff is responsive and candid, and also cordial. More

by Chris B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio was running things in Lincoln Service on Saturday.
Jun 05, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you very much for such a great review, Chris! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

June 03, 2024

I took my car in for an oil change and tire rotation. They also did a recall. I don’t drive my truck much. I have very low mileage. I drive to and from work. One week after my car was serviced my frien More

by TRICIAGOLDEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jackie Krzaczyk
June 02, 2024

They offer great service. They had appointments right away for service. They also had my truck ready at the time promised. More

by AHIMEE.AMARO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Espinoza, Jackie Krzaczyk
Jun 03, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

June 01, 2024

The service department and service writer jackie were absolutely great I look forward to dealing with the for all my service needs on my vehicle More

by r.zimmaro37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Krzaczyk
Jun 03, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you so much for the great review, R.zimmaro! We're glad to hear Jackie and our team could provide you with a great experience. Let us know if we can help with anything else!

June 01, 2024

Timely delivery of vehicle. Service technician made sure I am aware of the progress and delivered vehicle to my satisfaction. My preferred dealership More

by Ashish K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Krzaczyk
Jun 03, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you very much for such a great review, Ashish! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

June 01, 2024

Very quick service allowed me to get to work on time. Glad I made the appointment More

by WEPPEARSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Ramos, Jackie Krzaczyk
Jun 03, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

We're so glad to hear it! Thank you for the great review, Weppearson! We're always here to help if anything else comes up!

June 01, 2024

The staff was welcoming, understood the service needed and completed in a timely manner. Provided me transportation to and from home, updated me on the work. More

by SANJEEWA.22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Espinoza, Jackie Krzaczyk
Jun 03, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Sanjeewa, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

May 29, 2024

David had an informative, even funny video about my Mach-E maintenance sent for my viewing. He answered my question about the Tesla charging adapter; and I look forward to getting it as well as keeping More

by JIMDEVOE49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Espinoza
May 29, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

We appreciate you taking the time to write us a review, Jim! Please let us know if we can do anything else to help!

May 29, 2024

I received prompt and courteous service and would definitely take my vehicle here again for repairs. More

by Pattypetersack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Espinoza, Jackie Krzaczyk
May 30, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

We're so glad to hear it! Thank you for the great review, Patty! We're always here to help if anything else comes up!

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