
Ciocca Ford Lincoln of Lawrenceville
Lawrence Township, NJ
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385 Reviews of Ciocca Ford Lincoln of Lawrenceville
I appreciate the communication concerning my vehicle. I feel like my concerns were heard and addressed, and I appreciate the attentiveness to my shuttle request. I feel like my concerns were heard and addressed, and I appreciate the attentiveness to my shuttle request. More
I have never had a problem with the staff at Ciocca Ford Lincoln in Lawrenceville. They have answered any question I have asked, and assisted with every request I have requested. They have provided top s Lincoln in Lawrenceville. They have answered any question I have asked, and assisted with every request I have requested. They have provided top service from picking up my car, servicing my car to returning it to me safely. Julio, my advisor was very professional with the assistance he provided. The driver Joshua was very informative and polite! Thank you guys so much! More
When it first dropped of my vehicle they said that it would be looked at in an hour and they would call me to update me. Before I dropped it off I made sure to call and book an appointment to avoid what would be looked at in an hour and they would call me to update me. Before I dropped it off I made sure to call and book an appointment to avoid what I experienced. After I dropped it off I did not receive any updates and I would call everyday to see if the vehicle would be done. I stated that I needed it before a certain day and they assured me that it would be done way before the day I stated. They never even did a diagnostic until 3 days after I dropped it off so when they found out what was wrong they wouldn’t be able to get the part in time. So my vehicle was just sitting and not getting worked on when they said that they would look at it the first day. What was the point of making an appointment? When it was the day that I needed the vehicle they did not even finish it (4 days after I dropped it off) therefore affecting my plans. Once I picked it up they did not even fix the issue that I had. Now I have to go back when I don’t even want to give them any more of my time. More
The staff is very professional and personal. The service has been great. And parts are needed, they are very helpful. This dealership is great. The service has been great. And parts are needed, they are very helpful. This dealership is great. More
From the moment we walked in, we were immediately attended to. The sales rep ensure that we were comfortable with what we wanted and financing. attended to. The sales rep ensure that we were comfortable with what we wanted and financing. More
Very satisfied, my vehicle needed emergency brake repairs was visiting from CT. The dealer repaired my car, even though I had no appointment. I was able to drive home safely after the repairs were made. was visiting from CT. The dealer repaired my car, even though I had no appointment. I was able to drive home safely after the repairs were made. More
Professional and helpful. Always able to explain what I need and the staff is responsive and candid, and also cordial. Always able to explain what I need and the staff is responsive and candid, and also cordial. More