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Casey BMW
Newport News, VA
1,812 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home.
If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on!
• We are a family-run business with family values, and we care deeply about our reputation
• We offer state of the art facilities along the Peninsula, as well as one in Williamsburg
• We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else
• We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly
• Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi!
• Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives!
For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 1,812 reviews
September 20, 2025
Thank you for another pleasurable car buying experience. Looking forward to enjoying my new vehicle!! Looking forward to enjoying my new vehicle!! More
by Keith.rapoza
September 19, 2025
The dealership was clean and had a very professional sales/finance staff to assist me with my purchase. Joe Hargraves went above and beyond to ensure I got the car I wanted. He explained the features of sales/finance staff to assist me with my purchase. Joe Hargraves went above and beyond to ensure I got the car I wanted. He explained the features of the car and the buying process. I’m very happy with my purchase. Thanks Joe!! More
by User-f3d562338e
September 11, 2025
Casey BMW provided expert sales staff, support, and an easy process with a new auto purchase. easy process with a new auto purchase. More
by chrisbyars
Employees Worked With
September 09, 2025
Professional and helpful. I have enjoyed working with Kellen and the young man that helped teach the car details. I have enjoyed working with Kellen and the young man that helped teach the car details. More
by badavis311
September 06, 2025
What a great car buying experience! Kellen is efficient, knows the brand, friendly and goes the extra mile for the customer! Exceptional customer service and responsive. Buying my ne Kellen is efficient, knows the brand, friendly and goes the extra mile for the customer! Exceptional customer service and responsive. Buying my new X5 couldn’t have been any easier! Great job, Kellen and many thanks! More
by Susan Miller
August 31, 2025
Thanks to Mat my experience was great. .fast and easy, with no problems at all .fast and easy, with no problems at all More
by peeplesbryers
Employees Worked With
August 30, 2025
Amazing customer service. Went all the way to the top to get us the deal we needed. Went all the way to the top to get us the deal we needed. More
by ebumbright
August 30, 2025
“Excellent experience from start to finish! The staff was professional, friendly, and made the entire process smooth and stress-free. Highly recommend this dealership for anyone looking for a n The staff was professional, friendly, and made the entire process smooth and stress-free. Highly recommend this dealership for anyone looking for a new car.” More
by Mlumbright
August 26, 2025
Brilliant! I'm very satisfied with the dealership itself and the most with the employees; very professional, patient, deeply open to the customer's needs. Their I'm very satisfied with the dealership itself and the most with the employees; very professional, patient, deeply open to the customer's needs. Their behavior and politeness are beyond reproach. Thank you, Casey BMW! More
by Vlad
August 24, 2025
Alexxio answers all of my questions and provided great customer service! I am happy to be a part of the BMW family! customer service! I am happy to be a part of the BMW family! More
by Kelc1105
