
Casey BMW
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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John was a pleasure to work with on a deal for my new to me 2022 Bronco Wildtrak. He approached me on the lot in a welcoming and professional manner. I was transparent with him and he reciprocated that same me 2022 Bronco Wildtrak. He approached me on the lot in a welcoming and professional manner. I was transparent with him and he reciprocated that same transparency when it came to making a deal. He made every step of the way easy. He fought to get me the best deal and I’m very appreciative of his efficiency when it came to completing the paperwork. I can thank him enough for an overall great buying experience! More
The deal on the car was finalized over the phone/email. I live 45 mins away and did not have a trade-in so the sales person said he would me pick me up and have everything ready. Reached around 6 PM but th I live 45 mins away and did not have a trade-in so the sales person said he would me pick me up and have everything ready. Reached around 6 PM but then nothing was ready and could not get in to meet the “finance person” till 8PM. Since it was near closing time the bmw genius also did not have much interest in teaching about the car and said that for learning driver assistance pro need to be on the road and made it sound like not possible that late. Before meeting finance person the sales agent assured that they would send a BMW Genius out to my home to do the orientation in person. Even before leaving he assured me that it would be an orientation at home. No surprise next day I call to try and schedule it and am told that wont be possible any longer. Obviously they lied so that nobody had to stay late and once the car is sold “zero” care about the customer service because the “sale” is completed. I would be very careful about promises which they make and then turn away from it once the car is sold. More
Great team. They took the time to help with everything needed! Even down to calling the bank to get paperwork done. They took the time to help with everything needed! Even down to calling the bank to get paperwork done. More
Outstanding ! She is so professional and helpful she made my experience purchasing my new vehicle stress free and a breeze. She is so professional and helpful she made my experience purchasing my new vehicle stress free and a breeze. More
As a return customer, the Associate named Aaron Nguyen provided exceptional service with a positive attitude. He was patient and respectful of my lack of knowledge about trade-ins and was very willing to provided exceptional service with a positive attitude. He was patient and respectful of my lack of knowledge about trade-ins and was very willing to seek assistance when he needed to which made my new purchase a success. He made finding the right car for me a priority and kept me informed until the car was delivered to the dealership. Ask for him, you won’t be disappointed. More
The staff was outstanding. The manager and my salesman made the whole experience flawless. I appreciated that since it was a Sunday. The manager and my salesman made the whole experience flawless. I appreciated that since it was a Sunday. More
I recently had the pleasure of purchasing my first BMW X7, and I couldn’t have asked for a better experience than the one I had with Joe Hargarves at Casey BWM. From the very beginning, Joe demonstrated g X7, and I couldn’t have asked for a better experience than the one I had with Joe Hargarves at Casey BWM. From the very beginning, Joe demonstrated genuine care, concern, and an exceptional ability to listen to my needs. He wasn’t just selling a vehicle—he was ensuring that my desires and expectations were fully met. After 27 years of service in the USMC, I recognize true leadership when I see it, and Joe exemplifies it effortlessly. He leads by example, not just among his colleagues but in how he serves his clients. His servant leadership shined through every step of the process, making this purchase not just a transaction, but a memorable milestone. If you’re looking for someone who puts your needs first, listens with intention, and delivers excellently, Joe Hargarves is the one to see. Five stars and my highest recommendation! More
Matthew was awesome, he responded to all my messages even though it’s weekend. I like how he is helpful. though it’s weekend. I like how he is helpful. More
Awesome. I am a Casey BMW customer for life. I mistakenly went to dodge and purchased a 2025 Charger. I came to BMW for my second vehicle the XM. Trying to le I am a Casey BMW customer for life. I mistakenly went to dodge and purchased a 2025 Charger. I came to BMW for my second vehicle the XM. Trying to leave the Charger broke down. Sharonda showed me another vehicle and now I am even more happy with this purchase. Thanks Sharonda More
John and others we met at this dealership were easy to work with, responsive to our concerns, and pretty quick in getting our deal done and the car ready. work with, responsive to our concerns, and pretty quick in getting our deal done and the car ready. More