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Casey BMW

Newport News, VA

4.9
1,710 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home. If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on! • We are a family-run business with family values, and we care deeply about our reputation • We offer state of the art facilities along the Peninsula, as well as one in Williamsburg • We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else • We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly • Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi! • Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives! For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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12861 Jefferson Avenue

Newport News, VA

23608

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Showing 1,710 reviews

January 02, 2025

Robert was great to work with and made the whole process as painless as possible. More

by joelboyd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JonHenry Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Casey BMW responded

It's wonderful to hear that Robert made the process smooth and painless for you. Having someone who ensures a hassle-free experience is invaluable, and it sounds like Robert went above and beyond to provide excellent service. Thank you for sharing your positive experience!

January 01, 2025

Very professional, knowledgeable and attentive. I would definitely recommend Alexander @ BMW for your next purchase. More

by kenthomp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexander Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Casey BMW responded

It’s great to hear that Alexander provided a professional, knowledgeable, and attentive experience during your purchase. Recommendations like yours speak volumes about his commitment to excellent customer service. Thank you for sharing, and I’m sure others will benefit from your endorsement!

December 28, 2024

Very responsive. Answered all questions. Gave an excellent value for our trade. No pressure financing. More

by rsidone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JonHenry Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Tankersley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Casey BMW responded

It's fantastic to hear that you had a responsive and transparent experience, with all your questions answered and a great trade-in value offered. The no-pressure financing approach certainly makes the process much more enjoyable and stress-free. Thank you for sharing your positive experience!

December 28, 2024

Excellent service. I had lots of questions, and I was glad Alex was willing to take my random calls and text questions. More

by shawnrobinson.150
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexxio Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Casey BMW responded

It’s fantastic to hear that Alex provided excellent service and was so responsive to your questions. It’s always reassuring when a salesperson is available and willing to assist with any inquiries, no matter how small. Thank you for sharing your experience!

December 28, 2024

Alessio was very professional, patient and throughout. He made the process super easy and definitely recommend him! More

by silvi mantero
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexxio Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Casey BMW responded

It’s great to hear that Alessio provided a professional, patient, and thorough experience. Making the process easy and stress-free is a hallmark of excellent customer service. Thank you for recommending him, and I'm sure others will benefit from your feedback!

December 28, 2024

Best sale person I’ve ever had, very helpful and caring. Kept me updated through the whole process. More

by jay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emery Draughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharonda Plummer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Casey BMW responded

It's wonderful to hear that your salesperson provided such excellent service, being both helpful and caring throughout the entire process. Regular updates are always appreciated, as they help keep things clear and stress-free. Thank you for sharing your positive experience!

December 24, 2024

Good communication . Easy to get on phone . Replies to texts quickly . Planning on having my wife talk to him about a new bmw as well More

by ahiotellis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexander Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julliana Parham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Casey BMW responded

It’s great to hear that the communication was seamless and that your experience was easy and efficient, with quick replies both by phone and text. It sounds like you had a positive interaction and that you're already planning for your wife to work with him as well. Thank you for sharing your feedback, and I hope her experience is just as smooth!

December 18, 2024

ALL STAR TEAM ! !!! I arrived close to closing running late for a scheduled appointment and was merely going in to reschedule. I was met by a young man named (Alexx More

by Drobertson757
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexxio Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Casey BMW responded

It’s so uplifting to hear about your experience with Alexxio and Lloyd at Casey BMW! It sounds like they both went above and beyond to assist you, even with the time constraints. Alexxio’s professionalism, knowledge, and attentiveness clearly made a great impression, and the positive energy and transparency you experienced made the process smooth and enjoyable. Thank you for sharing your experience—it’s clear that Alexxio is an asset to the team, and I’m sure Lloyd is indeed proud of his contributions. Enjoy your vehicle, and thank you again for your thoughtful feedback!

December 16, 2024

Sharonda was absolutely amazing. I love the detail and professionalism she exhibited. I would purchase from her again. More

by shawndra.long
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sharonda Plummer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Casey BMW responded

It’s wonderful to hear that Sharonda provided such an exceptional experience! Her professionalism and attention to detail clearly made a strong impression, and it’s great to know that you would consider working with her again. Thank you for sharing your positive feedback, and I’m sure Sharonda will appreciate hearing how much her efforts meant to you. Enjoy your new vehicle!

December 15, 2024

Matt was extremely helpful and explained the car in detail. I highly recommend him if buying a BMW’ More

by wowgirl1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matthew Tankersley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emery Draughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Casey BMW responded

It's fantastic to hear that Matt provided such a helpful and informative experience! His ability to explain the car in detail clearly made a positive impact, and it's great to know you would recommend him to others. Thank you for sharing your feedback, and I’m sure Matt will be pleased to hear how much you appreciated his assistance!