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Casey BMW
Newport News, VA
1,677 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home.
If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on!
• We are a family-run business with family values, and we care deeply about our reputation
• We offer state of the art facilities along the Peninsula, as well as one in Williamsburg
• We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else
• We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly
• Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi!
• Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives!
For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 1,677 reviews
November 14, 2024
Experience was great. Customer service was great. Got a good deal for my trade in and great rebates to help get me in the car I wanted. Customer service was great. Got a good deal for my trade in and great rebates to help get me in the car I wanted. More
by Kyra_owens
November 12, 2024
Country music playing throughout office was, to put nicely, distracting. A more generic ambient music would be preferred. nicely, distracting. A more generic ambient music would be preferred. More
by Josephpalo799
November 11, 2024
Matt was really helpful and very knowledgeable about models of cars. We were looking at BMW x3 and Matt was able to show us not only the x3 but also the Mercedes GLC side by side. For us, the Mercedes w models of cars. We were looking at BMW x3 and Matt was able to show us not only the x3 but also the Mercedes GLC side by side. For us, the Mercedes was a good fit for me and their price was lower than the Mercedes dealership with less miles. Would highly recommend. 100/10 More
by JP
Employees Worked With
November 05, 2024
Matt was extremely helpful. He explained all my options and answered all of my questions. Great working with him. He explained all my options and answered all of my questions. Great working with him. More
by Miss Jay
Employees Worked With
November 03, 2024
Alexxio was awesome, 10/10! He is a great salesperson, and I will definitely be recommending him to others. He kept me updated on everything, and I appreciate him for that! The He is a great salesperson, and I will definitely be recommending him to others. He kept me updated on everything, and I appreciate him for that! The staff at Casey was amazing! They went above and beyond and explained everything in great detail, which I appreciate a lot! I received check up text, emails, and phone calls throughout my entire process. I appreciate each and every one of them for all of their amazing hard work. More
by Danni
Employees Worked With
Other Employees :
The finance manager was awesome sauce, he is very good at his job!
November 01, 2024
Dealership is great, very nice and accommodating. Really appreciate all the help from everyone involved! Really appreciate all the help from everyone involved! More
by tay.roll.15
Employees Worked With
October 31, 2024
I was very pleased with my experience. Sharonda was very professional, she listened to me and was considerate of my time and needs for the new vehicle. She made the process easy and made m Sharonda was very professional, she listened to me and was considerate of my time and needs for the new vehicle. She made the process easy and made me feel comfortable with the purchase. I would recommend her as the sales person to see if you are at Casey BMW. More
by marycandicewilliams
Employees Worked With
October 31, 2024
Excellent service from start to finish regarding my purchase. Mat was knowledgeable and explained the process very well. Something i greatly appreciated having just moved to the US from overseas and be purchase. Mat was knowledgeable and explained the process very well. Something i greatly appreciated having just moved to the US from overseas and being unfamiliar with these processes More
by Julien E
Employees Worked With
October 28, 2024
Great Customer Service . They Made The Process Quick And Easy. Help Me Understand All My Document. They Made The Process Quick And Easy. Help Me Understand All My Document. More
by cherellepeters7
October 28, 2024
Everyone at Casey was extremely friendly and knowledgeable. Alexxio was exceptional and was quite pleasant to work with! knowledgeable. Alexxio was exceptional and was quite pleasant to work with! More
by ulis11
Employees Worked With
