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Casey BMW
Newport News, VA
1,693 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home.
If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on!
• We are a family-run business with family values, and we care deeply about our reputation
• We offer state of the art facilities along the Peninsula, as well as one in Williamsburg
• We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else
• We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly
• Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi!
• Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives!
For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 1,693 reviews
December 18, 2024
ALL STAR TEAM ! !!! I arrived close to closing running late for a scheduled appointment and was merely going in to reschedule. I was met by a young man named (Alexx !!! I arrived close to closing running late for a scheduled appointment and was merely going in to reschedule. I was met by a young man named (Alexxio Gonzalez) who explained he would be happy to assist and no need to reschedule. Alexxio was very polished and knowledgable answering my questions and when he needed clarity for my request he quickly expedited to manager. Alexxio offered refreshments while he briefly stepped out. Upon return he was accompanied by manager (Lloyd Howell) who smiled and said the magic words I was waiting to hear………YES! We can definitely make that happen for you Ms. Robertson! Before leaving I stated to Alexxio “ you have been very helpful and I’m sure your manager is proud of you” as he had informed he was fairly new to the team and replied with sincerity “ I hope so” The positive energy,,transparency and clear communication skills were EXCEPTIONAL and very much appreciated! More
by Drobertson757
December 16, 2024
Sharonda was absolutely amazing. I love the detail and professionalism she exhibited. I would purchase from her again. I love the detail and professionalism she exhibited. I would purchase from her again. More
by shawndra.long
Employees Worked With
December 15, 2024
Great service. Very attentive and cordial. The BMW service by all parties made me feel as if my voice mattered. Kudos. Very attentive and cordial. The BMW service by all parties made me feel as if my voice mattered. Kudos. More
by reginald_andrews
December 15, 2024
Matt was extremely helpful and explained the car in detail. I highly recommend him if buying a BMW’ detail. I highly recommend him if buying a BMW’ More
by wowgirl1
December 13, 2024
Matt was fantastic. He walked me through all the features of the vehicle. He didn’t pressure to purchase, which is nice as some dealerships do this. He was very personab He walked me through all the features of the vehicle. He didn’t pressure to purchase, which is nice as some dealerships do this. He was very personable and helpful. More
by justinsydneyadams
Employees Worked With
December 13, 2024
So far the best dealer experience I have had, and I have had a few. Thank you, Matt for the time with the professionalism. had a few. Thank you, Matt for the time with the professionalism. More
by Thomas S.
Employees Worked With
December 10, 2024
Alexxio was very helpful and nice to work with - we enjoyed the process of picking out our car very much and would highly recommend him. enjoyed the process of picking out our car very much and would highly recommend him. More
by Roxana
Employees Worked With
December 09, 2024
Great experience and very professional staff which made our buying experience an enjoyable one by far. our buying experience an enjoyable one by far. More
by Newbuyer
Employees Worked With
December 01, 2024
Casey BMW did a great job making me feel welcome and answering all my questions. It was a good experience. answering all my questions. It was a good experience. More
by ashack5300
November 29, 2024
Matt was a pleasure to work with and did everything to meet our needs. He took the time to learn about what features were important to us. He was both patient and thorough as we explored options, until w meet our needs. He took the time to learn about what features were important to us. He was both patient and thorough as we explored options, until we found the vehicle that was right for us. My wife can’t stop smiling. More
by Leerussellsgm
Employees Worked With
