Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Casey BMW
Newport News, VA
1,832 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home.
If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on!
• We are a family-run business with family values, and we care deeply about our reputation
• We offer state of the art facilities along the Peninsula, as well as one in Williamsburg
• We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else
• We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly
• Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi!
• Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives!
For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,832 reviews
February 18, 2026
Kellen helped me set up a great deal while being efficient and professional, making it easy to get the car I wanted. All the staff at Casey BMW were friendly and helpful in the process, making the e efficient and professional, making it easy to get the car I wanted. All the staff at Casey BMW were friendly and helpful in the process, making the environment comfortable during a process that is usually stressful. I’d happily be back in, and would recommend Kellen’s guidance to anyone in the car market. More
by jffryswyngm
February 16, 2026
The entire process was very smooth and I got a great deal on a great car on a great car More
by babdullah77
Employees Worked With
February 04, 2026
Kellen was great! ! I know who I’ll be sending my whole family to do business with! ! I know who I’ll be sending my whole family to do business with! More
by Dajaha.stallings
Employees Worked With
February 03, 2026
Kellen is extremely knowledgeable and facilitated a smooth and easy purchase/closing experience at Casey BMW. I would highly recommend his expertise when buying a BMW. smooth and easy purchase/closing experience at Casey BMW. I would highly recommend his expertise when buying a BMW. More
by JCKalik
Employees Worked With
January 30, 2026
Seamless purchasing experience working with Kellen and Casey team. Beautiful driving experience. Wish i had moved sooner to buy! Casey team. Beautiful driving experience. Wish i had moved sooner to buy! More
by jack
Employees Worked With
January 29, 2026
Always takes good care of me, amazing guy! I have been dealing with him for years I have been dealing with him for years More
by stwoodley21
January 21, 2026
Kellen was/is very knowledgeable and paid attention to the details that mattered the most for me. This was my very first purchase at Casey BMW and look forward to many more. the details that mattered the most for me. This was my very first purchase at Casey BMW and look forward to many more. More
by Chaqitarobinson
January 18, 2026
If you know exactly what you want, then talk with Joe Hargraves! He'll find your vehicle! He found my wife's X5e, no compromises! EXACTLY what we wanted, and only took a couple of days to get her! W Hargraves! He'll find your vehicle! He found my wife's X5e, no compromises! EXACTLY what we wanted, and only took a couple of days to get her! We are very pleased with the service that we received. Joe Hargraves will be my first choice for our next BMW too! :-) Thanks Joe! GREAT JOB! More
by Maloneml
January 16, 2026
Worked with Joseph W. Hargraves Jr. Joseph is the most cordial and efficient salesman we have ever worked with. A wonderful experience. Hargraves Jr. Joseph is the most cordial and efficient salesman we have ever worked with. A wonderful experience. More
by Lonnieness
Employees Worked With
January 07, 2026
Dennis Grant and Kellen have been a joy to work with. All done remote and it’s been both seamless and without issue so far All done remote and it’s been both seamless and without issue so far More
by Marcus
