Carvana

HIGHLY recommend I had my doubts about buying a car online for sure. I only considered it because I had a friend who used Carvana, and I trusted them. The price was I had my doubts about buying a car online for sure. I only considered it because I had a friend who used Carvana, and I trusted them. The price was better than anything we found shopping around locally, and the FEES were almost non-existent in comparison! At a local dealer, the price was almost $2K more than the listed price on the car. For Carvana, it was only the necessary tax and tags. I was FLOORED with the price. So great. The process was easy, the customer service was fabulous, the price was amazing, my car was delivered TO. MY. HOUSE. for free, and I will definitely do this again. If I had to pick something to change, I guess I would like more still photos of the car instead of just the 5 or so. The virtual tour of the car was cool, but more pictures of the inside would've been fun. I will definitely recommend shopping with Carvana to friends. More

The Best!! Everything about my experience with Carvana was amazing!! Honesty the best/ easiest car sale ever - mainly because it didn’t feel the way selling/ buy Everything about my experience with Carvana was amazing!! Honesty the best/ easiest car sale ever - mainly because it didn’t feel the way selling/ buying usually does. Everyone was genuinely so kind/ helpful... the customer service is the reason I will definitely use this company in the future!! 10/10 would recommend!! More

I love carvana! The whole process was amazingly easy and straightforward. I got above the Kelly blue book value for my vehicle and had the money in hand within 3 days The whole process was amazingly easy and straightforward. I got above the Kelly blue book value for my vehicle and had the money in hand within 3 days of being contacted. All staff was amazing. More

Hassle free. Very easy Better than expected. I was not aware of carvana and now I will recommend to everyone. Very good hassle free experience. Reasonable price give to me. Better than expected. I was not aware of carvana and now I will recommend to everyone. Very good hassle free experience. Reasonable price give to me. More

Almost perfect The actual purchasing part was great. It was easy and fast. I felt the pictures fairly represented the car and felt safe with the return and warranty The actual purchasing part was great. It was easy and fast. I felt the pictures fairly represented the car and felt safe with the return and warranty policies in place. The difficult part was after it was delivered I noticed the windshield washer fluid didn’t work. Because of this, it failed inspection and I couldn’t drive the car for about a week. It took two trips and about 10 hours at a local dealership to resolve and although it was paid for by silverrock, I wish it was something they had checked before it was delivered. I am still happy with my purchase, however. More

Easy quick experience This is my first time using Carvana. I wanted to sell my beloved Mini Cooper and Carvana made me the best offer. They came to home at a time that was This is my first time using Carvana. I wanted to sell my beloved Mini Cooper and Carvana made me the best offer. They came to home at a time that was convenient for me. Had all the paperwork ready with my check. The representative made sure that I was taken care of from start to finish! Thank you Carvana! More

Great Seller Experience Tom Perkins and the Carvana team made the sale of my 2010 Audi A6 very smooth and professional from the pickup at my home to the folllowup to make sur Tom Perkins and the Carvana team made the sale of my 2010 Audi A6 very smooth and professional from the pickup at my home to the folllowup to make sure everything was taken care of. More

Awesome service from everyone involved! I had my vehicle up for two months and I still owed on it. Not too many people wanted to buy a vehicle and then wait for the title transfer from the b I had my vehicle up for two months and I still owed on it. Not too many people wanted to buy a vehicle and then wait for the title transfer from the bank. Mario from Carvana reached out to me asking if I would be interested in selling to them. I said sure and proceeded to give them my vin number. They gave me an offer about $1000 over what dealerships wanted to give me to trade in. I also didn’t have this vehicle registered anymore, so I wasn’t able to drive it to a dealership for them to buy it. So having arcana come and pick it up was very nice. Once I agreed to the amount and sent in the necessary documents online, I scheduled an appointment for pick up. I received a text and email with the appointment confirmation. Arie was the name of the Carvana rep that came to inspect and pick up my truck. He called and texted saying that he was on his way on the day of pickup. Once he got to my house he did the inspection and said everything checked out. He loaded the truck on the trailer, I filled out the paperwork and the truck was on it’s way to a new home. Both Mario and Arie were awesome with any questions I had. They made the transaction as smooth as I could believe it could be. My parents are in the market for a new vehicle and I will be recommending them to Carvana for the purchase since I received such great customer satisfaction. More

CARVANA IS LEGIT! First of all, let me tell you how skeptical I was of selling my car online. I was moving out of state and wasn’t able to bring my car with me, so I li First of all, let me tell you how skeptical I was of selling my car online. I was moving out of state and wasn’t able to bring my car with me, so I listed it on craigslist. I still owed a relatively significant amount for the car and had been appraised slightly below what I owed by various dealerships. That’s where Carvana comes in! Tom Perkins from Carvana reached out to me after seeing my listing, asked me a few questions and after running my VIN he sent me more information on Carvana. After doing some serious research and not finding a ton of information, an article on the New York Times persuaded me to go for it. Even though the process was mostly managed online, Tom helped get my account set up, submitted my appraisal (which was MUCH higher than what the other dealerships had offered) and stuck with me every step of the way. He frequently checked in to make sure I got my paperwork submitted, appointment set up, and the pick up went smoothly. THANK YOU TOM! I do have to say that I did appreciate the online process, which made it seem legit and a little less scary than giving some random person my information. The pick up went smoothly, two young & friendly gentleman came in a clearly marked Carvana car to assess and pick up my vehicle. After they took it for a test drive (I did not go with them, not sure if that would be necessary) they had me fill out the paperwork, helped me get my plates off the car, and handed me a check for the difference of my appraisal & loan balance. The check cleared and my loan was paid off in full! If you are hesitant - let me assure you this was totally worth it and easier than dealing with an individual person or dealership! More

it's been a nightmare so far. The selection process and doing the paper work went through smoothly. But I know something was wrong when the delivery team called me and said the veh The selection process and doing the paper work went through smoothly. But I know something was wrong when the delivery team called me and said the vehicle couldn't pass emissions. I took delivery of the BMW on last Friday and a week later I still can't drive the BMW over 50 mph! The tires are bad, the aliment is out of wack. Over 40 degrees in all 4 tires! Then the warranty company gives me the run around and Caravan puts you on hold for 8 to 10 mints, they brought me a car with Mitch mat tires! $25K FOR BAD SERVICE! More