Carvana

The Experience was amazing I never knew was so easy to sell a car. It was easiest sale of a car in my life. I would recommend carvana to everyone ! To sell or purchase ! I never knew was so easy to sell a car. It was easiest sale of a car in my life. I would recommend carvana to everyone ! To sell or purchase ! More

Best way to sell a car From start to finish it was an easy process and would do it again. All were very professional from start to finish. They came to my house picked up th From start to finish it was an easy process and would do it again. All were very professional from start to finish. They came to my house picked up the car and was gone in about 15 minutes. More

This Is Likely The Future of Car Buying I just had my new car delivered to my door yesterday and I can't say enough good things about the experience I've had buying through Carvana. Every pe I just had my new car delivered to my door yesterday and I can't say enough good things about the experience I've had buying through Carvana. Every person I've spoke to from the first contact to the delivery of the car have been very helpful, so friendly and kind. They gave me a very competitive offer on my trade and the car I ended up buying was priced very competitively as well. I have 7 days to try and find something wrong with the car and I will post again if I find things that would change my impression of Carvana, but as it stands right now, they will be my first choice the next time I'm looking to buy. Thank you Carvana. More

Amazing fun wonderful way to buy a car! The best way to shop, finance and buy a car without the old tradition of hours in a showroom. I love the online experience, choosing vehicle, choosin The best way to shop, finance and buy a car without the old tradition of hours in a showroom. I love the online experience, choosing vehicle, choosing payment, and picking up the vehicle was so much fun and very easy! Watching the coin drop, vending machine delivers car down, so much fun!! Such a wonderful vehicle, I've already highly recommended carvana to everyone I know! More

First time buyer The buying process was easy and fast. I didn’t like that my car had problem indicators on when I got it but was told about it once I received the car. The buying process was easy and fast. I didn’t like that my car had problem indicators on when I got it but was told about it once I received the car. I contacted Carvana about the issues so hopefully they are minor and they will take care of it. More

Great experience, will certainly do it again Car was estimated online, i wS given estimate more than people on craigslist were offering, truck cam few days later, did quick inspection and wrote a Car was estimated online, i wS given estimate more than people on craigslist were offering, truck cam few days later, did quick inspection and wrote a check for me. It was easier than i could imagine More

Final purchase good but path to there was rough. I originally put a deposit on a vehicle that wasn’t yet ready for sale. After over 3 weeks it still wasn’t through the inspection process, no photos. I originally put a deposit on a vehicle that wasn’t yet ready for sale. After over 3 weeks it still wasn’t through the inspection process, no photos. There were no proactive updates to me and I couldn’t get any explanation and no estimate of completion. We finally decided to purchase another vehicle. That part went amazingly smooth. However, when pulling paperwork for insurance I noticed that the car color was changed from what I printed when I placed the order and I hadn’t been advised. I could not get any resolution and basically was either stuck with or starting over a 3rd time. I think the base concept is great but my personal experience was painful. More

Big promises, but poor execution Was very excited about the experience, until my new car was delivered (after a swap). It had some serious problems with the brakes, which I immediatel Was very excited about the experience, until my new car was delivered (after a swap). It had some serious problems with the brakes, which I immediately noticed during my 5 minute test drive. The advocate told me I would receive a call to get it fixed within 24-48 hours. I didn't hear back from Carvana, so took it to a mechanic to see what they thought. They said the brakes we basically unsafe to drive and should be replaced, before driving it any further. The so-called "150 Point Inspection" and "Our standard: the highest" seems like great marketing, but doesn't seem to hold much truth to it. If you do a 150-point inspection and only sell the best possible quality, it's confusing to me how a car with unsafe brakes "passed" that selection. Contacted Carvana with that news and they said they did an inspection on the brakes and they were fine, so I would have to go back to the mechanic to get a written diagnostics report and send that to them. Also during that call Carvana told me they had resurfaced the brake rotors during their maintenance. So I went back to the mechanic to pay them for another inspection and ask for a written report. I mentioned that Carvana indicated that the rotors were recently resurfaced, but the mechanic started laughing and told me that we absolutely impossible. Sent the written report back to Carvana and waited for approval for the repait, which I received the next day. Received an email stating my mechanic would need to contact SilverRock before doing the repairs to get approval again (?). So now, 1 full week after delivery I can't return my vehicle and still can't drive it, because we are waiting for SilverRock to approve the repairs. No attempt from Carvana to compensate me for my trouble, time and/or mechanic inspection fees. I guess Carvana is great if you receive a problem free car, but if there's an issue it's painful and extremely time consuming to try and get it fixed (still not sure if it will ever be fixed). My feeling is that once they have your money, they no longer care... Lesson learned: if your Carvana car is delivered and you find something wrong with it: SEND IT BACK and do not let them try to "get it fixed". More

Great service and fast Highly recommend! Very responsive via text and email. Pick up was fast and easy. Thank you! Clear communication about process and price. Transpar Highly recommend! Very responsive via text and email. Pick up was fast and easy. Thank you! Clear communication about process and price. Transparent process made me feel comfortable. More

Easiest car sale EVER!!! lots Of scams out there so I was skeptical at first. I even called Carvana to get piece of mind. After speaking with them I was convinced it was legit lots Of scams out there so I was skeptical at first. I even called Carvana to get piece of mind. After speaking with them I was convinced it was legit. The sale went very smooth with little effort to complete it. I was offered more than I was asking!!! Awesome service and communication throughout this transaction. Would highly recommend Carvana! More