Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Carvana
Tempe, AZ
10,125 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Sort by
10,125 Reviews of Carvana
July 19, 2019
So easy! Allison did a great job helping me sell my 2017 Ford Mustang ecoboost. Gave a great offer and answered all my questions. Pickup through Carvana was ea Allison did a great job helping me sell my 2017 Ford Mustang ecoboost. Gave a great offer and answered all my questions. Pickup through Carvana was easy as well. Would recommend. More
by Shhs
Employees Worked With
Alison Rose
July 19, 2019
The selling experance. Rose and all the rest made it so easy. I never had a smooth experance like I did with Carvana. Ever one was so helpful and help me through the steps. Rose and all the rest made it so easy. I never had a smooth experance like I did with Carvana. Ever one was so helpful and help me through the steps. More
by ronbokato
Employees Worked With
Rose
July 17, 2019
Easy process and fair price Very satisfied and happy with ease of process and friendlyness of everyone involved. Had to reschule and no problem doing so. Pickup was easiest proce Very satisfied and happy with ease of process and friendlyness of everyone involved. Had to reschule and no problem doing so. Pickup was easiest process ever. More
by Gerryu812
Employees Worked With
Alison Rose
July 16, 2019
made car buying easy on June the 5th they deliver my Suv to my front door and kim was a pleasure to deal with she made it so easy on June the 5th they deliver my Suv to my front door and kim was a pleasure to deal with she made it so easy More
by Sorento 2016
Employees Worked With
delivery driver name Kim
July 14, 2019
Screwed me over I purchased a $30k car on April 28. Temporary registration was good until June 6. I called on May 28 to inquire about the registration. After 20 minut I purchased a $30k car on April 28. Temporary registration was good until June 6. I called on May 28 to inquire about the registration. After 20 minutes on hold they proceed to tell me that they are working on the registration as we speak. I asked why it wasn’t already submitted and the day”yeah we dropped the ball on that”. They tell me no way I will have my registration completed and to me by the 6th when my temp expires so they will have me a rental on the 6th. I call them on the 6th about a rental and they say they are processing the paperwork. I call them a few hours later and ask again and they say they are processing the paperwork. I tell them it is 3:30 and Enterprise closes at 5. A half hour later an associate from Enterprise calls and tells me they received the paperwork but don’t have any cars available because it is to late in the day. I had to call off work for the first time in over 5 years because again Carvana was either to lazy or to inept to submit paperwork on time. My registration should have been to me in May, it is now July 14 and I still do not have my registration. It has been one excuse after the other with them. They have not been proactive in resolving this situation and rarely reply to my messages. When they do reply it is always another excuse and bland apologies. Bottom line is Carvana is a scam and a bunch of cons. They take tour hard earned money and hang you out to dry with a vehicle that you can’t even drive. I have made $1200 in car payments for a car that hasn’t even been started in almost 2 months. Stay clear of these cons and go to a traditional dealership where everything is done in house and face to face. More
by Carvana Scam
Employees Worked With
Emily
July 14, 2019
DELAYED DELIVERY After reading multiple reviews, I figured I'd take a chance and purchase a car through Caravan, especially because I found a car I really liked. Howev After reading multiple reviews, I figured I'd take a chance and purchase a car through Caravan, especially because I found a car I really liked. However, the day before my scheduled delivery and only an hour or so after receiving an email reminder about my delivery - I was notified that my car would be delayed a week. Seeing as how I am currently carless, took a day off to take care of the delivery and scheduled a appointment with Honda another day, requested a half day for that as well - this is a huge disappointment and inconvenience. I don't think I'll do this again. More
by aw
Employees Worked With
website, joshua, jeff, idk the girl's name
July 13, 2019
Sold my Ford Escape Kenny was very professional and gracious through out the transaction. He returned my call promptly and follow up with Q&A that I had. The process wa Kenny was very professional and gracious through out the transaction. He returned my call promptly and follow up with Q&A that I had. The process was easier than easy. The offer I got was better than local dealers. Very happy. More
by Big Tom
Employees Worked With
Kenny
July 13, 2019
Made car shopping fun I bought my suv a week ago and love it, the underwriter (CJ ) was fantastic so helpful and the transport team a pleasure to deal with was schedule I bought my suv a week ago and love it, the underwriter (CJ ) was fantastic so helpful and the transport team a pleasure to deal with was scheduled to get my car at 7pm ,i received a text asking ifi eanted to do 1 instead ( from Mike) was so pleased ofcourse i said yes Roy delivered my car and again eas a pleasure to meet and work with... several surprises like new tires , full tank of gas, oil had just been changed....i would buy from them again , More
by Kml
Employees Worked With
CJ MikeE Roy
July 12, 2019
Never had to leave my home! While I had to go directly to dealers just to have them under price my car and waste my time, Carvana allowed me to do everything online and gave me a While I had to go directly to dealers just to have them under price my car and waste my time, Carvana allowed me to do everything online and gave me a fair price and even picked up my car from home. What a great and very stress reducing process. I recommend everyone consider Carvana as a positive option for selling one’s car. More
by rhernand64
Employees Worked With
Jan and Monica
July 12, 2019
Sold my 2015 Jeep Grand Cherokee Best selling experience ever. They offered me a few thousand more than the dealership. I've had nothing but negative experiences selling/trading-in m Best selling experience ever. They offered me a few thousand more than the dealership. I've had nothing but negative experiences selling/trading-in my cars and I was hesitant to use Carvana. But they were the best. Very helpful and professional!! I would highly recommend Carvana. #DitchTheDealerships More
by Happy Seller in VA
Employees Worked With
IDK
