Carvana

DO NOT BUY from Carvana Bought a 2017 ford fiesta hatchback from Carvana in late February 2019, the car drove great at first and then I decided to keep it after there 7day re Bought a 2017 ford fiesta hatchback from Carvana in late February 2019, the car drove great at first and then I decided to keep it after there 7day return ripoff warranty and after their so-called 100-day warranty expired, the car began having issues. Currently, I am dealing with car electrical issues. I tried calling and explaining calmly but they refused to help me or be of any assistance because I was after my time to return... They DO NOT CARE about you as a customer and they DO NOT DO any maintenance while the car is in their care from the original owner. After you buy and the 7-day return is over with they could care less about the car or the customer. I highly advise to not purchase from CARVANA ever if you plan to buy a car. They claim an extensive multi-point inspection and that they replace any faulty parts or update anything that is in need of an update (oil change, tires, and more) to give you the feel of receiving a new car. But none of this actually happened after I had the car looked at extensively. I am highly considering calling my lawyer to open litigation against the company and its fraudulent claims and faulty products they sell. I should have heeded warnings when doing an initial review of the company but that doesn't mean we deserve to be screwed by a company who sells products with claims of making it drivable. I will give the company time to respond and reach out to discuss other options but if I do not then I will explore legal options to the fullest extent. More

Vehicle never arrived I had a cashier's check in hand. Delivery was supposed to happen at a specific time & date. No one showed up or called. Worst car buying experience ev I had a cashier's check in hand. Delivery was supposed to happen at a specific time & date. No one showed up or called. Worst car buying experience ever! I invested so much time. After each step, I was asked to do more & more. And all of the cars are prior rental cars. Waste of time & credit pull. More

They got me so be very careful Being old and getting dumber, they sold me a bad car. They gave it a top rating of 94 but the A/C was out, timing gears needed replacement and the fr Being old and getting dumber, they sold me a bad car. They gave it a top rating of 94 but the A/C was out, timing gears needed replacement and the front tires required replacement bc they were all chewed up. All this at a bit over 20K miles. Also it appears the car was in a fender bender that was repaired but did not show up on the CARFAX report. In this case they acted like a typical lowbrow used car dealership. I rarely buy cars so feel I was taken advantage of. Please be very careful if you buy a vehicle from them. More

Couldn't even start the process I found a car I wanted, but couldn't start the buying process, because all the buttons to start the process were greyed out. I could find no explanati I found a car I wanted, but couldn't start the buying process, because all the buttons to start the process were greyed out. I could find no explanation for this anywhere on this site. I tried several fixes, none of which worked. Then I tried to contact customer service (hahahahahaha) and spent more than 30 mintues waiting for BOTH phone and chat support, and finally gave up. I think I dodged a bullet. More