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Carvana
Tempe, AZ
10,125 Reviews
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10,125 Reviews of Carvana
September 25, 2019
Bait and switch I purchased a car from them online and photos don't show all the damages, I get a call that they damaged car in transport when I get there to pick it I purchased a car from them online and photos don't show all the damages, I get a call that they damaged car in transport when I get there to pick it up they say "don't worry, I will take photos and they will fix it" as well as additional damage., the problem is they don't fix it. I then derided to swap for another car but a day later after signing contacts they call and say they need more money down, so I said just leave it alone I will keep the original car until I find one that fits with down payment, in the meantime they had to rebuild the original car and it ended up putting me out of the 7 day return period. very dishonest and deceptive car dealer More
by carlmcq24
Employees Worked With
online
September 25, 2019
HUGE DISAPPOINTMENT!!!!!!!!!! One of the biggest disappointments of my 57 years on the planet. Put a purchase on car they say is coming soon, takes 3 weeks to come soon and this is One of the biggest disappointments of my 57 years on the planet. Put a purchase on car they say is coming soon, takes 3 weeks to come soon and this is for a CASH buyer. They say they sell only non accident cars that they put through a 150 point inspection. Well they LIE and must have very incompetent people doing the inspections.I paid an outside source to check the car, something I advice you do on any used car. The things they found amazed me for a car they supposedly check before selling. Rear windshield wiper not working, breaks in bad need of repair, WORT OF ALL DRIVER SIDE OF CAR HAS BEEN REPAINTED. I was told no way they did not notice this if they inspected the car. Read their reviews on their website closely, all the 5 stars are people that SOLD cars to them. Read the reviews of people like me and they are not that good. I've already told them to pick up the car. Interesting thing is so far I don't see how I can leave a review on their website. Buyer beware of Carvana!!!!!!!!!! More
by stratos
Employees Worked With
nicole, todd
September 25, 2019
Highly recommend!! So who knew Carvana purchased cars?? I didn’t anyway. Kenny from Carvana left a message after seeing my car advertised. Of course I was sceptic when c So who knew Carvana purchased cars?? I didn’t anyway. Kenny from Carvana left a message after seeing my car advertised. Of course I was sceptic when calling back however he explained everything in detail. No pressure, answered all my questions, and made a fair offer. They came to me w/a check and took the car. Literally took 10 minutes, easiest transaction ever. How’s that for service! Will definitively use Carvana again. More
by Shannon W
Employees Worked With
Kenny
September 24, 2019
Boost Acquisition It was an awesome experience to work with Andrew Hill; untiring, with excellent customer service skills, with so much integrity, while the Trades Tea It was an awesome experience to work with Andrew Hill; untiring, with excellent customer service skills, with so much integrity, while the Trades Team fell short of all these. Andrew helped me every step of the selling process. He never failed to respond to my messages and cries for help when the Carvana Trades Team put up roadblocks everywhere I turned. I couldn’t have finalized the deal without him. I’ve never worked with anybody like him. He is such an asset for Boost Acquisition. More
by ElizabethDJ
Employees Worked With
N/A
September 24, 2019
Great process and people Was not even thinking of Carvana when I decided to sell my car. Was considering CarMax when Carvana contacted me with a much better offer. The proces Was not even thinking of Carvana when I decided to sell my car. Was considering CarMax when Carvana contacted me with a much better offer. The process was quick and simple, would highly recommend Carvana to anyone looking to sell. More
by Marvelinsd
Employees Worked With
Jan and Nicky in San Diego
September 23, 2019
Absolutely painless I can't believe how easy, quick and EXCITING it was to order a car from Carvana. I'm recommending it to everyone. Searching and comparing was amazing I can't believe how easy, quick and EXCITING it was to order a car from Carvana. I'm recommending it to everyone. Searching and comparing was amazing and then the ease of ordering along with getting it delivered less than a week later right to my front door is absolutely how buying a car should be. Everyone hates car-dealers, this is the best way to buy a car. More
by mlrobin6
Employees Worked With
I don't remember
September 23, 2019
Great selling experience Carvana is an awesome way to sell a car. Andrew reached out to my by text and the rest of the process was very easy. Car Pick up was simple and fast. Carvana is an awesome way to sell a car. Andrew reached out to my by text and the rest of the process was very easy. Car Pick up was simple and fast. Got my check that day! More
by Cc
Employees Worked With
Andrew
September 22, 2019
On time I’m a first time buyer! And ordering his was the best experience like ordering off amazon or something similar! Car was clean smelled good full tank o I’m a first time buyer! And ordering his was the best experience like ordering off amazon or something similar! Car was clean smelled good full tank of gas!!!! Lol and delivered on one I old every body to go here 😂 More
by Chrissy_tropic
Employees Worked With
Kevin
September 21, 2019
Excellent Experience I had a great experience to sell my car to Carvana, The entire process was easy and stress free. I got a very good price for my used car as compared t I had a great experience to sell my car to Carvana, The entire process was easy and stress free. I got a very good price for my used car as compared to all other dealers and on same day i got my cash. I will recommend Carvana to my friends. More
by Rafique
Employees Worked With
Kenny, Nicky
September 21, 2019
So easy! I listed my vehicle for sale online and within 24 hours I received a text from Jan at Carvana. They loved my car and told me all about the process. It I listed my vehicle for sale online and within 24 hours I received a text from Jan at Carvana. They loved my car and told me all about the process. It was so easy, and the price was great! Uploading the documents was a snap and within a few days Aaron came to my home and drove off in the car. I would highly recommend selling your vehicle to Carvana. So much easier than dealing with a private buyer. Thanks Carvana! More
by Kevin
Employees Worked With
Jan, Aaron
