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Carvana

Tempe, AZ

3.5
10,121 Reviews

HQ

Tempe, AZ

85281

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10,121 Reviews of Carvana

October 12, 2019

Terrible experience, took me weeks I regret using carvana so much I want to make sure other car buyers don't make the same mistake I made! This process could take up to two weeks, or lo More

by okay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I forget
Nov 05, 2019 -

Carvana responded

Thank you for taking the time to provide us feedback on your purchase. We pride ourselves in providing easy, streamlined customer experience and are disheartened to hear yours was anything but. We would love an opportunity to address any concerns you are having with your vehicle but are unable to locate your account. Our Advocate Team is here to assist should you wish to call and discuss any issues at (800) 333-4554.

October 12, 2019

Carvana experience very positive With Andrew from Carvana’s help the process was quick, easy and fair. All the promises they made were delivered. Carvana made the highest offer by a f More

by Carvana1
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
October 12, 2019

Quick and painless This is me first time selling car with Carvana and it was awesome experience. Little bit of back and forth on the pricing but at the end it was all wo More

by Traderjoey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan
October 12, 2019

Great experience all the way around We were contacted and asked a few questions, then we were provided a quote. We gathered the documents requested and scheduled an appointment. We arriv More

by Agemom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
October 11, 2019

Great experience, my quote was well within market value and everything went smooth from the paperwork to the pick up. I was contacted by Alison from Carvana and she walked me through the entire process, an More

by Caseyenglish4
Recommend Dealer
Yes
Employees Worked With
Alison Rose
October 11, 2019

Great customer service! Working with this company to sell my car was the best experience I ever had. They paid me full price for my car, picked the car up and dropped me back at work. I highly recommend them More

by Happy customer@
Recommend Dealer
Yes
Employees Worked With
Benjamin and Andrew
October 11, 2019

Very pleasant experience. Professional team This is the best experience I had in selling my car. The professional team at Carvana, especially Melissa, made the whole thing a breeze. They gave a More

by Dizer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa
October 11, 2019

Carvana has beats every dealer trade in Easy, fast and smooth process to sell your call. Carvana beats every dealer trade-in value and their Customer Service (Specially Ian) is excellent. He More

by Rahulj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian
October 10, 2019

Fast, reliable, friendly service. Carvana reps were super helpful throughout the process and answered any and all questions I had. Will definitely recommend Carvana to friends and family alike. More

by Annie
Recommend Dealer
Yes
Employees Worked With
Jan
October 10, 2019

Extremely simple process with courteous And profession staff!! This is hassle free and very quick. I’d definitely sell another vehicle through carvana. Thank you! More

by Djuste
Recommend Dealer
Yes
Employees Worked With
Jan and Nicholas
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