Carvana

Excellent Customer Service and Knowledge of the Process I posted my vehicle for sale on Craigslist and was contacted by Andrew to arrange for selling the vehicle to Carvana. He was professional and asked de I posted my vehicle for sale on Craigslist and was contacted by Andrew to arrange for selling the vehicle to Carvana. He was professional and asked detailed questions about the vehicle. I was very satisfied with the offer price for my vehicle. He was available for communication via text which was convenient for me whenever I had a question about the sale process and he readily answered my questions. After the vehicle pickup was completed with a different Carvana representative, Andrew followed up with me to ensure that the process was successful and that I was satisfied with the transaction. I met with another Carvana representative named Marcus for the pickup of the vehicle. I was pleased that Carvana offers to meet the customer at a public location of your choosing. This made the exchange convenient for me. Marcus was well prepared with the paperwork and the entire process of signing papers to transfer the vehicle and verifying information took only 10 minutes. Marcus also followed up with me after the transaction. I felt comfortable and at ease with the process and was glad that it went so smoothly. I was very pleased with my experience with Carvana. I have sold vehicles to other car dealerships in the past and the level of respect, kindness, and professionalism exhibited by Carvana's representatives far surpassed that of other dealerships. More

Carvana experience very positive With Andrew from Carvana’s help the process was quick, easy and fair. All the promises they made were delivered. Carvana made the highest offer by a f With Andrew from Carvana’s help the process was quick, easy and fair. All the promises they made were delivered. Carvana made the highest offer by a few hundred and made it extremely easy by bringing a tow truck to my house to take the car away. They took a quick look at the car, agreed it was as represented, and gave me a check for the full amount. The whole process took less than 20 minutes More

Quick and painless This is me first time selling car with Carvana and it was awesome experience. Little bit of back and forth on the pricing but at the end it was all wo This is me first time selling car with Carvana and it was awesome experience. Little bit of back and forth on the pricing but at the end it was all worth it. More

Great experience all the way around We were contacted and asked a few questions, then we were provided a quote. We gathered the documents requested and scheduled an appointment. We arriv We were contacted and asked a few questions, then we were provided a quote. We gathered the documents requested and scheduled an appointment. We arrived at the dealership and were given a check for the price of the quote initially provided. Great experience! More

Great experience, my quote was well within market value and everything went smooth from the paperwork to the pick up. I was contacted by Alison from Carvana and she walked me through the entire process, an and everything went smooth from the paperwork to the pick up. I was contacted by Alison from Carvana and she walked me through the entire process, answered my questions, and followed up regularly to make sure everything was in order. She even followed up after the car was picked up and paid for to check on how the pick up went. Will definitely use Carvana again! More

Great customer service! Working with this company to sell my car was the best experience I ever had. They paid me full price for my car, picked the car up and dropped me back at work. I highly recommend them my car was the best experience I ever had. They paid me full price for my car, picked the car up and dropped me back at work. I highly recommend them. More