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Carvana

Tempe, AZ

3.4
10,128 Reviews

HQ

Tempe, AZ

85281

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10,128 Reviews of Carvana

October 22, 2019

Selling My Car Review I was selling my car thru a private party until Melissa from Carvana contact me with an offer. At first, I was hesistant to deal with online transacti More

by Andree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa (SD branch)
October 22, 2019

Fair deal Alison was very fair on the price. The pick up was very easy , thanks to all I would recommend carvona to friends . Carmax was super low and not fair More

by Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alison
October 21, 2019

Good experience I was selling my car, overall very smooth and convenient transaction, all online except final vehicle pick up. price is firm after initial appraisal a More

by Yang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa
October 21, 2019

Best Car Selling Experience... Ever I’ve sold cars privately a few times in my life, and my experience with Carvana was the easiest by far. I texted and emailed the details of my ve More

by DosTacos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alison
October 21, 2019

Easy and convenient Melissa was super helpful and made the process of selling my car easy. She was available for any questions I had and checked up if I needed anything. More

by E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa
October 21, 2019

Straight forward quote No hassle, firm quote/offer, easy and straight fwd process. Took 3 days approximayely from start to finish. Even met me at Carvana bank to let me ca More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny
October 21, 2019

Easy quick transaction! Alison was terrific helping me with my Carvana sale — highly recommend! The entire process was very organized and efficient, and all steps were easy t More

by Colleen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alison
October 21, 2019

Beware! Easy process until... If it seems to good to be true. Bought recently used Mercedes and after having less than several months the breaks go out in the front!! If you are More

by MEvans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I will be kind and not name names
Nov 13, 2019 -

Carvana responded

We know that buying a car is a big deal and apologize for the issues you are currently experiencing. We understand how frustrating it can be to experience issues with your vehicle. At this time, we have been unable to locate your account to ensure your concerns have been reviewed. If you have not already, please reach out to our Specialists at (800) 333-4554.

October 20, 2019

Great selling experience! Was not getting much response selling out right myself on Craigslist. After second month and lowering price, got what I was asking for from carvana. E More

by Gumby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa (car hauler guy was good as well, don't remember his name)
October 20, 2019

A wrong made right My new acquired vehicle had a few blemishes that was not reported on the vehicle detail (spots of damaged paint). At first Carvana said they would no More

by Patrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy
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