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Carvana
Tempe, AZ
10,143 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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10,143 Reviews of Carvana
November 11, 2019
Awesome, easy, and i love their 7 day or 400 miles return ploicy. Try returning a car at a dealership. Their was a delay in the delivery but just waited 5 more days for a car i wanted. ploicy. Try returning a car at a dealership. Their was a delay in the delivery but just waited 5 more days for a car i wanted. More
by Jusrite0216
Employees Worked With
Steven
November 11, 2019
I had a great experience selling my car to Carvana. I felt like I got a great offer from them that was within blue book value, they showed up at the exact time that I requested and picked up the vehicle felt like I got a great offer from them that was within blue book value, they showed up at the exact time that I requested and picked up the vehicle and gave me a check. My Carvana rep, Myzsa, was a delight to deal with. More
by Justin
Employees Worked With
Myzsa, Ashley
November 09, 2019
I had the best experience with Carvana. I highly I had the best experience with Carvana. I highly recommend them if you wish to purchase a preowned vehicle or to sell your vehicle. My experience w I had the best experience with Carvana. I highly recommend them if you wish to purchase a preowned vehicle or to sell your vehicle. My experience with them was a 12. More
by Millie
Employees Worked With
Jan
November 09, 2019
Awful experience so far. Car was promised on one day, delayed. Rescheduled - new date was delayed. Finally got the car. More cosmetic damage than was disclosed on website. Car shakes at high speeds, delayed. Rescheduled - new date was delayed. Finally got the car. More cosmetic damage than was disclosed on website. Car shakes at high speeds, delivered to me missing two lug nuts. The “after care” team does not care. In all likelihood this car is going back to them and I will NEVER shop with them again. More
by UserUnknown
Employees Worked With
Customer Service, Aftercare team
November 09, 2019
Good service overall. Melissa took very good care of us from start to finiSh. The one thing that could done better is internal coordination among different Carvana Team members. Otherwise great servi from start to finiSh. The one thing that could done better is internal coordination among different Carvana Team members. Otherwise great service! More
by Chris
Employees Worked With
Melissa
November 09, 2019
Jan contacted me from Carvana and walked me through a short process of selling my car to them. It was so easy and smooth I thought it was too good to be true. They gave me a fair price for my car and onc short process of selling my car to them. It was so easy and smooth I thought it was too good to be true. They gave me a fair price for my car and once we agreed on the deal, they came to my home that night, inspected my car, processed a POA for change of ownership through DMV, gave me a check and drove off. Simple, fair and easy. We first checked with Carmax and their offer was insulting. More
by Wg
Employees Worked With
Jan
November 08, 2019
Waste of time.. I was going to buy a vehicle from Carvana and after going through all of the hoops they required they decided the income I get could be verified but t I was going to buy a vehicle from Carvana and after going through all of the hoops they required they decided the income I get could be verified but they didn't want to accept it because my job pays direct deposit through Cashapp. Instead of saying that right when I uploaded the documents, they wasted 3 days of my time having me send paystubs, bank statements and verification letters then at the very end lowered my "Income level" and said my down payment would be quadruple what I was quoted. I do NOT recommend this place. AT ALL. More
by mmofan
Employees Worked With
Underwriting team
November 07, 2019
My wife and I recently sold our car to Carvana and are so happy we did. After being contacted by many people trying to scam us, it was refreshing to speak with someone on the phone to walk us through the pr happy we did. After being contacted by many people trying to scam us, it was refreshing to speak with someone on the phone to walk us through the process. The pick up was easy and professional. I definitely recommend Carvana to anyone trying to sell their car. More
by Cjmuse113@gmail.com
Employees Worked With
Ian
November 07, 2019
Awesome way to sell a car hassle free. I had my car Awesome way to sell a car hassle free. I had my car listed on many sites for a month and Andrew from carvana called and made me a deal close to my Awesome way to sell a car hassle free. I had my car listed on many sites for a month and Andrew from carvana called and made me a deal close to my asking price! More
by Sbarnhart
Employees Worked With
Andrew, nicky
