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Carvana

Tempe, AZ

3.2
10,143 Reviews

HQ

Tempe, AZ

85281

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10,143 Reviews of Carvana

November 13, 2019

Good experience, friendly people, hard to believe the easy way to buy my car, just one small thing, give an ID to people that pick up the vehicle. More

by Carlos
Recommend Dealer
Yes
Employees Worked With
Andrew
November 13, 2019

Ian was a wonderful person to deal with. I will use this service again. Very smooth and the pick up was a very smooth process More

by Jksmith30075
Recommend Dealer
Yes
Employees Worked With
Ian
November 12, 2019

Had a very positive experience With Carvana. The paperwork took around 5 minutes. It went a lot smoother than I expected without any of the hassles of selling a used car. They offered a little less More

by Brian Kim
Recommend Dealer
Yes
Employees Worked With
Trish
November 12, 2019

Would recommend to anyone looking to sell their car. Alison worked with us every step and made it seamless from start to finish. We would sell to them again. They offered more than local dealerships, an More

by Roland4
Recommend Dealer
Yes
Employees Worked With
Alison
November 12, 2019

Melissa and Elvis were absolutely a pleasure to work with. They made the whole process go smoothly and stress less!! Thank you to both of you and of course Carvana !! I’m a satisfied client . More

by Pierra11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa and Elvis
November 12, 2019

Sold my car through Carvana and it was a very smooth and painless process. They reached out to me based on a Craigslist ad I had for the car - made me a fair offer and followed through More

by snovak614
Recommend Dealer
Yes
Employees Worked With
Andrew
November 11, 2019

Staff that does not know what they are talking about I have had the worst experience with buying a car from Carvana. They seem to not know what documents they need, what they look like or how to get them More

by Jeremy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Too many to even begin to count
Nov 14, 2019 -

Carvana responded

We sincerely appreciate you taking the time to notify us of the issues you have encountered in purchasing your vehicle. Our customer experience is designed to be stress-free and seamless, and we are terribly sorry that this has not been the case for you. We always do our best to set clear expectations and work with our customers throughout the process to promptly address and resolve any potential delays in delivery before they occur. We are sad to know that our efforts could not prevent a delay in your case, and would like to ensure the issues have since been settled. As we are unable to locate your account with the information, please reach out to us at 800-333-4554 with any additional questions or concerns.

November 11, 2019

I sold my BMW 135i convertible to CARVANA. Andrew saw my add on Craig’s list and reached out to me via txt message, asked me some questions, and made me a preliminary offer. I was wary - afraid of some kin More

by MartyT
Recommend Dealer
Yes
Employees Worked With
Andrew
November 11, 2019

Absolutely amazing car burying experience. From the simplicity of the finance to acquisition I will never use a traditional dealer ever again. WOW! Having 7 days to make sure the car was a good fit wa More

by Theresa Escoffery
Recommend Dealer
Yes
Employees Worked With
Rayshad - Gaithersburg MD Team
November 11, 2019

Cooper is the best. Made me feel at ease throughout the entire sales process. Would definitely use Carvana again and make sure that Cooper is the one I deal with throughout. Thanks again! More

by MikeO
Recommend Dealer
Yes
Employees Worked With
Cooper
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