Carvana
Tempe, AZ
Filter Reviews by Keyword
By Type
10,143 Reviews of Carvana
Had a very positive experience With Carvana. The paperwork took around 5 minutes. It went a lot smoother than I expected without any of the hassles of selling a used car. They offered a little less paperwork took around 5 minutes. It went a lot smoother than I expected without any of the hassles of selling a used car. They offered a little less than wanted thru the standard private party process but it’s totally worth it. Blows carmax out of the water! My rep Trish was extremely helpful and followed up thru the entire process. More
Would recommend to anyone looking to sell their car. Alison worked with us every step and made it seamless from start to finish. We would sell to them again. They offered more than local dealerships, an Alison worked with us every step and made it seamless from start to finish. We would sell to them again. They offered more than local dealerships, and came to my house and picked it up. More
Melissa and Elvis were absolutely a pleasure to work with. They made the whole process go smoothly and stress less!! Thank you to both of you and of course Carvana !! I’m a satisfied client . with. They made the whole process go smoothly and stress less!! Thank you to both of you and of course Carvana !! I’m a satisfied client . More
Sold my car through Carvana and it was a very smooth and painless process. They reached out to me based on a Craigslist ad I had for the car - made me a fair offer and followed through painless process. They reached out to me based on a Craigslist ad I had for the car - made me a fair offer and followed through More
Staff that does not know what they are talking about I have had the worst experience with buying a car from Carvana. They seem to not know what documents they need, what they look like or how to get them I have had the worst experience with buying a car from Carvana. They seem to not know what documents they need, what they look like or how to get them. Therefore it is my responsibility to call my insurance company and my bank t look for documents that do not even exist. Finally, we figure out what documents are needed for the vehicle. They tell me that I am all set. I called two days before the delivery of the vehicle to make sure that everything was ready for my delivery and I was told everything is ready. The night before the delivery, I get a phone call stating that there is an unexpected delay and they cannot get me the vehicle for another week. How am I supposed to get to work this week? Carvana does not compensate for first time delays. The delay in delivery is due to a Holiday the day after my delivery is scheduled. How does that happen? Carvana was unable to complete the necessary paperwork to deliver the car because of a holiday that hasn't happened yet. Makes no sense More
I sold my BMW 135i convertible to CARVANA. Andrew saw my add on Craig’s list and reached out to me via txt message, asked me some questions, and made me a preliminary offer. I was wary - afraid of some kin add on Craig’s list and reached out to me via txt message, asked me some questions, and made me a preliminary offer. I was wary - afraid of some kind of scam, but Andrew guided me to the CARVANA web site where I entered my car information and received an offer. I accepted and set up a pick up time and location. Everything was exactly as advertised. The pickup occurred without a hitch and the check was good. More
Absolutely amazing car burying experience. From the simplicity of the finance to acquisition I will never use a traditional dealer ever again. WOW! Having 7 days to make sure the car was a good fit wa simplicity of the finance to acquisition I will never use a traditional dealer ever again. WOW! Having 7 days to make sure the car was a good fit was a bonus. Carvana you have turned the typical car buying ordeal upside down. More
Cooper is the best. Made me feel at ease throughout the entire sales process. Would definitely use Carvana again and make sure that Cooper is the one I deal with throughout. Thanks again! entire sales process. Would definitely use Carvana again and make sure that Cooper is the one I deal with throughout. Thanks again! More





