Back

Carvana

Tempe, AZ

3.4
10,127 Reviews

HQ

Tempe, AZ

85281

Directions

By Type

10,127 Reviews of Carvana

December 10, 2019

Great and easy to work with. There was no beating around the bushes and Andrew was straight to the point and very informative through the process. I definitely enjoyed the experience More

by Taseen24
Recommend Dealer
Yes
Employees Worked With
Andrew
December 10, 2019

Customer Service is Outstanding I have bought 2 cars from you so far and each time your customer service and no hassle professionalism is outstanding. I will be returning and contin More

by Marvin S. Pitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Breaux
December 09, 2019

Great experience with Carvana. Cooper called me and offered a very fair price for our car. It was easy to transfer our proof of ownership and a few days later they picked up our car and gave us a chec More

by russell.herman
Recommend Dealer
Yes
Employees Worked With
Cooper
December 09, 2019

I loved the entire experience! It is the exact way you see it on tv! Choosing the car took about 20 minutes on line. Purchasing the car took about another 10 minutes. I went to pick up the car in Tampa More

by LzAlb320
Recommend Dealer
Yes
Employees Worked With
Jason I picked up car Saturday after Black Friday
December 09, 2019

Literally the biggest scam I’ve found in car sales...they claim they are no hassle, but that’s all they are...don’t believe them when they claim you can swap your car if you don’t like it, it is a scam becau More

by Jstrigler
Recommend Dealer
No
Employees Worked With
Unknown
Dec 10, 2019 -

Carvana responded

Thank you for taking the time to share your concern with us. We do apologize if any miscommunication occurred during your purchase process. Carvana works diligently to ensure every customer has a stress free and streamlined purchase process. One of the great benefits of Carvana is our 7 Day Money Back Guarantee where a customer can return or swap the vehicle they are currently in if it is not a great fit. We do take this feedback very seriously and want to look into this further. After reviewing your account, it does look like you have worked with our Post Sale team to have your concerns addressed and the swap process clarified. Please do not hesitate to reach out if you have any further questions or concerns.

December 09, 2019

My experience with Carvana was absolutely awesome! It was the easiest and smoothest car buying experience! I was able to filter to vehicles that had what I needed and wanted. The minivan I purchased is More

by hugs162583
Recommend Dealer
Yes
Employees Worked With
Bob
December 09, 2019

One of the best experiences we have had while buying a car and I think all of our car buying will be done with Carvana. The customer service was phenomenal and everyone was so nice to talk to. Hopefully o More

by zacgeist
Recommend Dealer
Yes
Employees Worked With
Logan Larue
December 09, 2019

The car came and it was exactly how I would expect it to be. Expect it was dirty from the outside and on top from the inside, but that’s my only complain. The car runs smooth and I’m in love. More

by Karen
Recommend Dealer
Yes
Employees Worked With
Don’t remember
December 09, 2019

I’ve been through about 4-5 dealers and with Carvana I was one and done. No credit inquiries either! Major plus!! Very well worthwhile More

by donaldwilhite42
Recommend Dealer
Yes
Employees Worked With
Antony
December 09, 2019

Quick and easy I must say this was by far the easiest way I have ever bought a used car. No salesman to deal with, no spending a whole day sitting in the dealership More

by kixfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thin red haired guy in Philadelphia, PA dealership. Don't recall his name.
...
936
...