
Carvana
Tempe, AZ
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10,128 Reviews of Carvana
What a pain free process to sell your car. Melissa reached out to me and made me an offer, she was great through the process. I picked a date and time for pickup and on time like clockwork Blaine came reached out to me and made me an offer, she was great through the process. I picked a date and time for pickup and on time like clockwork Blaine came and picked it up. I signed a few papers and got a check. I’ve sold a car to CarMax in the past and Carvana blows them out of the water! Thanks Carvana! More
Amazing experience shopping online for my new car I would definitely recommend this to anyone , easy and lots of cars to choose from the cars are amazingly the best quality cars I have seen for being used ca definitely recommend this to anyone , easy and lots of cars to choose from the cars are amazingly the best quality cars I have seen for being used cars they sell you, delivery guy explained everything and made it an easy transition... More
Very Bad experience It's been 14 days since i pre-booked a vehicle ,no update from you guys when i look into the website it is showing 4 days from past 14 days.you guy It's been 14 days since i pre-booked a vehicle ,no update from you guys when i look into the website it is showing 4 days from past 14 days.you guys don't have shame the minimum you could do is give an update to the person who has been waiting for 2 weeks I called to the customer care like 7 times no one ever called me back and say “ it is gonna take a while it's better to move on to another vehicle “ I wish i had a chance to give zero starts to these bunch of fools More
By far the best car buying experience I've ever had. I did very little of the work, which was all online or on the phone. Everyone I spoke with was immensely helpful and knowledgeable. I will never buy a did very little of the work, which was all online or on the phone. Everyone I spoke with was immensely helpful and knowledgeable. I will never buy a vehicle and other way ever again! More
Sold my car, it was easy Carvana reached out and made a fair up-front offer for my car that I had listed online. They worked around my schedule, gave me ample time to consider Carvana reached out and made a fair up-front offer for my car that I had listed online. They worked around my schedule, gave me ample time to consider the offer, and ultimately when I did decide to sell I was in and out of their facility in about 30 minutes. I was a little frustrated that they don't take customers in the order they arrive (they handle buying and selling separately), but overall the experience was positive. More
Unbelievably Smooth Experience I shopped for my car, placed the order, and completed my trade-in information in less time than it took for my wife to take a nap. I did so while wat I shopped for my car, placed the order, and completed my trade-in information in less time than it took for my wife to take a nap. I did so while watching a movie. Communication was immediate and concise, with no surprises. The staff at the Carvana dealership were super friendly, and seemed to genuinely believe in what they were doing. They had the remaining paperwork ready to go for my appointment, and that process took all of 5 minutes. This is where I started to be thoroughly impressed. I remembered having declined an extended warranty when I submitted my purchase online. I thought for sure that someone was going to try to hard sell me one last time. However, that didn't happen. I can't tell you how relieved I was to have avoided that confrontation. The same confrontation that made me walk out of two non-Carvana dealerships the weekend before. It's such a relief to work with a business like Carvana, where they respect your decisions, and don't waste your time trying to change your educated mind. Thank you! My car looked even nicer in person than it did in the photos, and my advocate was very knowledgeable about it, answering all my questions. Using the "vending machine" was also fun; a very immersive car delivery experience. I'm typically critical of businesses because there seems to be a consistent theme of "over-promise, under-deliver" these days, but there isn't one thing I can be critical about with Carvana. From the initial website experience, to me writing this review, Carvana has been stellar. I recommend them to everyone now, and I'll never shop anywhere else for another car. Seriously! I'm not only a customer for life, I'm now an investor. Thank you, Carvana! More
Awesome !! I can't believe how easy it was. I was buying a car on a rainy day in my cozy pj's and favorite blanket. It was so easy that I was afraid something b I can't believe how easy it was. I was buying a car on a rainy day in my cozy pj's and favorite blanket. It was so easy that I was afraid something bad was going to happen during the process, but everything was smooth from the shopping experience until the delivery. I love my car!! More
Fantastic! My family went with me to pick up my car because everyone was so excited to the vending machine in action! Everything went smoothly through the entir My family went with me to pick up my car because everyone was so excited to the vending machine in action! Everything went smoothly through the entire process, & the machine was the icing on the cake! I would recommend Carvana to anyone looking for a car. More
Hello, I recently purchased a 2017 Toyota Camry from Carvana and thus far have been so pleased with the experience. I don’t think I will ever buy a car any other way. I always dreaded the car dealershi Carvana and thus far have been so pleased with the experience. I don’t think I will ever buy a car any other way. I always dreaded the car dealership experience. They always make you feel like you are not worthy of purchasing one of their vehicle . It’s feels like waiting on bad news about a family member. Anyway, I love the concept, it’s a great idea and I hope Carvana has continued success because Ill want another car in about 4 years Thank you. Jaye Connor More
Car came as described but almost immediately issues The car is great runs good, came clean inside, the outside wasn't so clean cause it was shipped. After 9 days of driving it the service engine light c The car is great runs good, came clean inside, the outside wasn't so clean cause it was shipped. After 9 days of driving it the service engine light came on, I am curious if any of this came in their tests (obviously not, who knows?), so the engine light came on and it means that I have to replace the thermostat. Not a huge fix, but very disappointing to see this when I only have put on maybe 100 miles or so on this car since owning it. I gave a 4 star rating because the car came as described and the car does have some miles on it and things happen with things like that and could happen anywhere. Additionally, the customer support is very efficient and do a fantastic job at working with you about your car purchase. I am happy that it isn't a huge fix but this could be an expensive fix taking it to the mechanic. I would recommend buying a car from them, because if you buy a car from anyone and the car isn't under warranty anymore this could happen. They do a good job at the other aspects of being a dealer. Just disappointed with the amount of miles I have put on it and it is already costing more money.... More