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Carvana

Tempe, AZ

3.4
10,128 Reviews

HQ

Tempe, AZ

85281

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10,128 Reviews of Carvana

December 29, 2019

Horrible experience. First the truck broke. Then they messed up my car. Took a month to get it. And the car has problems since received. I will never do this again. Still waiting on the rebate promised o More

by Jrconnors83
Recommend Dealer
No
Employees Worked With
I don't remember all of them.
Dec 30, 2019 -

Carvana responded

Thank you for taking the time to reach out and share your frustrations. We are very sorry to hear that you experience delays with the delivery of your vehicle followed by issues with the vehicle itself. We would love to assist you and come to a resolution, but we were unable to pull up your account with the information provided. Please give us a call at (800)-333-4554, so that one of our Customer Advocates can assist you with the next steps for getting your vehicle issues addressed.

December 29, 2019

Carvana made the car buying experience so easy without all the hassle. My delivery driver, Addam was top notch! Will not hesitate to use Carvana for my next purchase. More

by kingram36303
Recommend Dealer
Yes
Employees Worked With
Addam
December 28, 2019

Cooper was awesome! Pickup and paperwork were very easy from pickup driver. Price was a little low but in a busy market it took away dealing with bunk buyers More

by Ryanisteal
Recommend Dealer
Yes
Employees Worked With
Cooper
December 28, 2019

The best experience I have ever had buying a vehicle! I would recommend them for a new ride. Not only was the service quick I was happy with my purchase! Keep up the good work Carvana and thank you for my More

by Chantel
Recommend Dealer
Yes
Employees Worked With
Not sue
December 28, 2019

Carvana made my first car-buying experience so easy and hassle free. I recommend them to eveyone! Everyone i dealt with at Carvana was so polite and helpful More

by SARAHFOLSTER
Recommend Dealer
Yes
Employees Worked With
Luis, Aaron
December 28, 2019

I had an amazing experience! Found exactly what I wanted for the price I wanted and didn’t have to deal with a lot shark! More

by a84cooper
Recommend Dealer
Yes
Employees Worked With
Christian
December 28, 2019

This was the best and easiest way to sell a car. Ian was great and answered all my questions promptly and was a lot of help. This process made selling my car very easy and worth it. No hassle at all and the More

by Rileyshae
Recommend Dealer
Yes
Employees Worked With
Ian
December 28, 2019

To keep concise for readers, it was quick, easy and hassle free. Shout out to Cooper[All the questions and concerns I had regarding transactions], Kiki [from online/phone support]and Jim [for vehicle p More

by erkaran15
Recommend Dealer
Yes
Employees Worked With
Cooper, Jim, Kiki
December 27, 2019

This was a simple no nonsense way to buy a used car. Car vans tells you everything you want to know right up front. They even dropped my new car off at my job. The best part was they do all the paperwork fo More

by Wakantanka1313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie
December 27, 2019

So Easy to get a car from them but my car been messed up since I got it and seem likes like they not trying to move forward to fix it , it’s been a whole week my car been in the shop and it’s excuses after More

by KERIA
Recommend Dealer
No
Employees Worked With
NA
Dec 30, 2019 -

Carvana responded

Providing our customers with quality vehicles is of high importance to us at Carvana. Thank you for letting us know about your experience and the issues you have encountered. We have been unable to locate your account with the information provided to ensure your concerns have been addressed. Please contact us at (800)-333-4554, as we welcome the opportunity to partner with you to resolve the situation.

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