Back

Carvana

Tempe, AZ

3.4
10,128 Reviews

HQ

Tempe, AZ

85281

Directions

By Type

10,128 Reviews of Carvana

December 31, 2019

Amazing experience!!! I was thinking about getting a new car for my wife but had been putting it off because I dreaded going to the dealership. I was curious to learn more about Carvana and started the proc More

by robert.d.williams1
Recommend Dealer
Yes
Employees Worked With
Austin, Austin
December 31, 2019

Easy, Friendly, Competent After doing my own research to determine which make and model of vehicle I wanted to purchase, Carvana was simple to use. I was able to keep an eye o More

by mays@gmail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
n/a
December 31, 2019

Best Car Buying Experience EVER! I had a great experience from beginning to end. I would definitely recommend them and we will use them again in the future for another vehicle. More

by motivation726
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember any of their names
December 31, 2019

The most easiest and relaxed car buying experienced i ever had! The car arrived in better condition than i expected. Carvana even honored their black friday discount of $1000, although my contract was al More

by Huyen N.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda
December 31, 2019

I can’t say enough. This was my second Carvana purchase & it was the best car buying experience EVER!! Fast, easy & extremely convenient. I purchased a Lexus EX350, beautiful car, then this zippy cute littl More

by DDButton83
Recommend Dealer
Yes
Employees Worked With
Multiple
December 31, 2019

Best car buying experience A co-worker mentioned he had bought two cars from Carvana and how easy the process was. I had never considered it because I have always bought new ca More

by joshua.northcutt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't recall any names
December 31, 2019

Carvana made it easy to purchase my car. I can imagine this can be said about many car buying facilities. But everything was done completely online. Fortunately and unfortunately this is the world we live More

by smoothran2
Recommend Dealer
Yes
Employees Worked With
Lara
December 31, 2019

TERRIBLE SERVICE-FROM START TO FINISH I had a few minutes to see the ABUNDANCE of positive reviews on the site, and honestly am finding all these 5 star ratings "Too good" to be true. Its More

by RS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Trina, Amanda
Jan 03, 2020 -

Carvana responded

Thank you for taking the time to share your feedback with us. Carvana is always looking for ways to improve and ensure an exceptional car-buying experience. We can see yours was far from exceptional, and for this, we are truly sorry. We do have to abide by each individual state’s registration rules and processes to correctly complete the registration for your vehicle. Additionally, we want to apologize for the condition in which your vehicle was delivered. Your review is concerning to us and be assured that this will be brought to the attention of the proper teams to address the situation. We are currently working towards getting your registration completed as quickly as possible. Please call us at (800) 333-4554 for additional updates.

December 31, 2019

Very pleased with the carvana buying experience. No shady back room manager to deal with, excellent description of vehicles with great prices! Will definitely buy here again! More

by ssgturpin
Recommend Dealer
Yes
Employees Worked With
Anthony
December 31, 2019

Your online approach to buying and selling cars was very unique to me! Selling my used car to you was the first time I use this kind of service, at first it was a little confusing but finally got the idea! More

by Dave
Recommend Dealer
Yes
Employees Worked With
Andrew and the young lady that complete the paperwork, congratulations on having a good team!!
...
915
...