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Carvana
Tempe, AZ
10,128 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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10,128 Reviews of Carvana
January 18, 2020
Buying process was fairly easy. There were a few things needed that weren't indicated at first (it makes more sense to tell buyers EVERYTHING they'll need to upload rather than calling them 3-4 times for i needed that weren't indicated at first (it makes more sense to tell buyers EVERYTHING they'll need to upload rather than calling them 3-4 times for it) but even with that, the whole process took less time than buying at a dealership. I was able to pick up my car at the Kansas City vending machine. The guys at that beautiful KC facility are great. The vending machine experience was amazing. The car looked brand new. I couldn't even find the scratches listed on the website as imperfections. I'm 8 days in and still very, very happy with my purchase. I would and have recommended Carvana to family and friends. It's a fast, painless, easy, no pressure, haggle-free process; basically the opposite of what you get at a dealership. More
by adwoodswm
Employees Worked With
I wish I could remember their names :( but all 3 of them were great
January 18, 2020
My experience was easy and simple with the purchase of my beautiful Mitsubishi Outlander Sport SE. the car really drives smooth and easy to navigate. beautiful Mitsubishi Outlander Sport SE. the car really drives smooth and easy to navigate. More
by Bacoc23
Employees Worked With
Megan
January 18, 2020
From start to finish the process was smooth and I am thoroughly impressed. I’m not a fan of the “dealership” experience. This car buying experience Was the best by far. thoroughly impressed. I’m not a fan of the “dealership” experience. This car buying experience Was the best by far. More
by Tmjones75
Employees Worked With
I’m not sure of any names, but they were amazing.
January 18, 2020
Being a boomer I was a little skeptical about purchasing a car on line but after spending three hours at a car dealer talking about a car I didn’t want I was ready to try anything. I am a Motörhead and had a car on line but after spending three hours at a car dealer talking about a car I didn’t want I was ready to try anything. I am a Motörhead and had a very specific hard to find car in mind. Carvana was the perfect solution. I found exactly what I wanted on line and four days later it was delivered to my house. The driver completed all the paperwork, went through the car with us and let us go for a test drive before he loaded up our trade in and left us with a shiny new to us ride. Seven days later we got our registration via FedEx overnight. The easiest car buying experience ever! Why would anyone go anywhere else. I know I won’t. More
by mailbyphil
Employees Worked With
Nick, Marie
January 17, 2020
The process was great, however the service light is on and the partnered service shops have not been able to get me in. Disappointed that they will sell a car that needs maintenance and the partnered service shops have not been able to get me in. Disappointed that they will sell a car that needs maintenance More
by Mayraestermartinez
Employees Worked With
Ron
January 17, 2020
F the Dealers Like the majority of the population, we hate dealing with dealers. We bought a vehicle several months ago from Carvana and had a great experience. Thi Like the majority of the population, we hate dealing with dealers. We bought a vehicle several months ago from Carvana and had a great experience. This time we traded one in. Same great experience. It was quick, the Carvana employee was wonderful, and I really like my new car. I tell all my friends about Carvana. More
by r.c9236
Employees Worked With
Unsure
January 17, 2020
I will only buy cars through Carvana from now on! It was the quickest, easiest, most pleasant car buying experience I have ever had. My car is a dream to drive and Carvana is a dream to work with. I finance the quickest, easiest, most pleasant car buying experience I have ever had. My car is a dream to drive and Carvana is a dream to work with. I financed most of my car through Carvana and my rates and payment are both super low. Thanks Carvana! I’ll definitely be back again! More
by jennifermalward
Employees Worked With
Rachel
January 17, 2020
It was a great experience purchasing my vehicle from carvana. In all my years of buying vehicles this was by far the best process of being approved for the vehicle of my choice. I can honestly say I wil carvana. In all my years of buying vehicles this was by far the best process of being approved for the vehicle of my choice. I can honestly say I will never buy from a dealership again. Everyone that I came in contact with was extremely friendly and knowledgeable. Thank you Carvana. More
by Griff
Employees Worked With
Ed
January 17, 2020
Great experience. Very simple and seamless, no hassle or haggle! Overall great experience that exceeded our expectations. Will continue to used them to buy and sell all cars moving forward. haggle! Overall great experience that exceeded our expectations. Will continue to used them to buy and sell all cars moving forward. More
by Sisupreme
Employees Worked With
N/A
