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Carvana
Tempe, AZ
10,117 Reviews
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10,117 Reviews of Carvana
October 07, 2023
Purchased two cars with Carvana. First purchase was exceptional. Second purchase was terrible ex. Had to return 3 cars before they got it right. On second purchase, car # 1 had to be First purchase was exceptional. Second purchase was terrible ex. Had to return 3 cars before they got it right. On second purchase, car # 1 had to be returned due to horrible cigarette smell, and multiple issues not disclosed on website. Car # 2 was returned due to recall not disclosed, Car # 3 arrived with major deep scratches down to primer which also were not disclosed on website. Finally car # 4 was good. Whole process with 4 cars took over a month and over $2700 in non refundable shipping costs. More
by georgevarian
Employees Worked With
Jeanette
October 06, 2023
Outstanding vehicle and service. There 150 point service inspection was lacking. I received the car with a cracked windshield cleaner reservoir. However, they repaired it at no cost. There 150 point service inspection was lacking. I received the car with a cracked windshield cleaner reservoir. However, they repaired it at no cost. They were professional and very helpful. I will purchase from Carvana again. More
by lscott.henderson
Employees Worked With
Unk
October 04, 2023
Every was as described. delivery was on time and deliver person was just wonderful. Had a dead battery 3 day later and Warranty just approved to reimburse me the full amount delivery was on time and deliver person was just wonderful. Had a dead battery 3 day later and Warranty just approved to reimburse me the full amount. More
by Aebischer
Employees Worked With
Fernando
October 04, 2023
I had a couple of issues with the car in the first week. When I picked the car up the shifter lights did not work. Was told I could take it in under the warranty but I'd have a $100 deductible. Didn't think When I picked the car up the shifter lights did not work. Was told I could take it in under the warranty but I'd have a $100 deductible. Didn't think that was fair. However, on Tuesday (6days in) The vehicle's power system problem light came on. I went back to carvana who told me to call the warranty. I did and they set me an appointment for Thursday. I don't mind paying the 100 dollars because I love the car. Overall, a good experience. could it be better? yes More
by mgburgan
Employees Worked With
Not sure
October 04, 2023
The car was nice, the only issue I have with the vehicle is, it was not cleaned, or detailed. You spend all this money on the vehicles at least it can be cleaned. is, it was not cleaned, or detailed. You spend all this money on the vehicles at least it can be cleaned. More
by washingtonlatoyad
Employees Worked With
Jalin
October 04, 2023
Let's see. They couldn't tell me if the car had navigation until almost a week after I ordered it. It arrived with the stereo not fully functioning (still not a They couldn't tell me if the car had navigation until almost a week after I ordered it. It arrived with the stereo not fully functioning (still not and I already took it to a Lexus dealership), then all the oil drained out of it in less than a week causing what may or may not turn out to be catastrophic damage to the engine. They refused to take it back because it was about 18 hours after their return policy. So I have no car and they have my 31k. More
by dan
Employees Worked With
Carvana
