Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Carvana
Tempe, AZ
10,128 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Filter Reviews by Keyword
By Type
10,128 Reviews of Carvana
October 12, 2023
The experience from looking for a car, to making an appointment, to loading documents and going to the dealership was a breeze. BUTTTTT I haven’t had the car for a week which was picked up on Monday, a appointment, to loading documents and going to the dealership was a breeze. BUTTTTT I haven’t had the car for a week which was picked up on Monday, and received a letter Saturday that my registration will be suspended due to not having insurance on 08/15/2023, I purchased the car on 10/02/2023. I called support that Saturday when I received the letter and the representative was simpatitic and inform me to call back Monday and I did and there was nothing they can help with apparently which was really annoying. I called the dmv and no answer. So I’m pinned in a corner with a car I just purchased less than a week ago and already getting it suspended. I’m very disappointed on how I had high expections and was happy until I was stuck with the mess afterwards. The registration team should’ve helped me since there experts on what’s going on and I’m pretty sure they messed up on there end. So 5 stars for how easy it was but 0 stars to the stressing I was left with afterwards. More
by Marii267267
Employees Worked With
Not sure
October 11, 2023
They were over a week late with delivery. The vehicle showed up with an exhaust leak and a LOT of rust on the frame and everything underneath. I rejected the vehicle because of the major issu The vehicle showed up with an exhaust leak and a LOT of rust on the frame and everything underneath. I rejected the vehicle because of the major issues. they still processed my $20k payment and are now holding onto my money for what they said could be 14 days. They also said the shipping fee is non refundable even though the vehicle had damage they didn’t disclose. So between the late delivery and holding onto my money for 2 weeks, I’m going to be without a vehicle or any money to buy one for 3 weeks. Absolutely the worst More
by Kfelix
Employees Worked With
Numerous
October 11, 2023
Amazing experience! My vehicle was literally delivered by an “Angel.” The service was very convenient and my needs were met in a timely manner. I would recommend Carvana My vehicle was literally delivered by an “Angel.” The service was very convenient and my needs were met in a timely manner. I would recommend Carvana to family and friends. More
by happily4evabrown
Employees Worked With
Angel (delivered)
October 10, 2023
Bought and sold a car! Carvana’s process was Easy! Breezy! Great price for both cars, trade and new car! Even with the shipping cost from Arizona I stayed within my budget Carvana’s process was Easy! Breezy! Great price for both cars, trade and new car! Even with the shipping cost from Arizona I stayed within my budget! More
by Toukiemom
Employees Worked With
Carvana
October 09, 2023
I was sceptical at first by buying a vehicle online. But I went ahead and bought my car through carvana. The process was quick and easy. Between text messages and emails, they do a great job in letting But I went ahead and bought my car through carvana. The process was quick and easy. Between text messages and emails, they do a great job in letting you know what the next step you need to take to complete the purchase. If you have any questions there is a virtual chat that actually answers your questions. I had my car delivered and the guys who delivered it were very nice and professional. They were great in explaining things and also took my trade in car. Now my next step is to get my vehicle registered with dmv. I’m sure carvana will do an excellent job with that as well. I am very pleased with how everything went so smoothly and quick and I LOVE my new car. Thanks carvana! More
by Bikrwench
Employees Worked With
Sebastian (chat box)
