Carvana

Vehicle had complete electrical failure after leaving carvana truck has been in the shop for two days hope to get it back soon carvana truck has been in the shop for two days hope to get it back soon More

I had a couple of issues with the car in the first week. When I picked the car up the shifter lights did not work. Was told I could take it in under the warranty but I'd have a $100 deductible. Didn't think When I picked the car up the shifter lights did not work. Was told I could take it in under the warranty but I'd have a $100 deductible. Didn't think that was fair. However, on Tuesday (6days in) The vehicle's power system problem light came on. I went back to carvana who told me to call the warranty. I did and they set me an appointment for Thursday. I don't mind paying the 100 dollars because I love the car. Overall, a good experience. could it be better? yes More

The car was nice, the only issue I have with the vehicle is, it was not cleaned, or detailed. You spend all this money on the vehicles at least it can be cleaned. is, it was not cleaned, or detailed. You spend all this money on the vehicles at least it can be cleaned. More

Let's see. They couldn't tell me if the car had navigation until almost a week after I ordered it. It arrived with the stereo not fully functioning (still not a They couldn't tell me if the car had navigation until almost a week after I ordered it. It arrived with the stereo not fully functioning (still not and I already took it to a Lexus dealership), then all the oil drained out of it in less than a week causing what may or may not turn out to be catastrophic damage to the engine. They refused to take it back because it was about 18 hours after their return policy. So I have no car and they have my 31k. More

Carvana? ....RUN AWAY AS FAST AS YOU CAN!!!! Absolute worst experience EVER! Please keep in mind that I DO write both good and bad reviews a lot but this r ....RUN AWAY AS FAST AS YOU CAN!!!! Absolute worst experience EVER! Please keep in mind that I DO write both good and bad reviews a lot but this review was a MUST! I ordered my car online and was given a 9/1/23 expected delivery date. On 8/31, I was informed that upon transport, the side mirror had been knocked off and needed to be replaced, new delivery date was 9/8. On 9/7, I was informed that the car had not yet been repaired and that the new date was 9/14. When I FINALLY received my car, there was a HUGE scratch on the driver's side door, obviously from when the mirror was knocked off that clearly had been tried to be covered up. Carvana surprisingly did agree later to cover the cost of repair on the scratch after MANY phone calls and photos. After a full inspection, I was also told that there was seepage visible on the transmission (a very small leak). Did Carvana agree to pay for that being only the 4th day I'd had the car??......Of course not! Unless I sent them a live video of the transmission fluid literally coming out and hitting the ground, they would not cover the $1,100 repair! Carvana is a joke! They hide things about their cars, hoping their customers don't find out. Their customer service is atrocious, and they love to pass you off to the next person because nobody seems to know remotely what they're doing. Notice how you can't write a review on their website unless they send you an invite to do so??!! I'm returning the car but writing this to hopefully save someone a huge headache and a bunch of time! AVOID CARVANA! HORRIBLE HORRIBLE establishment that I wouldn't wish my worst enemy to endure! More