
Carvana
Tempe, AZ
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10,128 Reviews of Carvana
Andrew Hill reached out to me regarding my vehicle listing, a 2015 Dodge Charger with 18,000 miles. Upon further investigation through a carfax report, it was discovered that a local government agency listing, a 2015 Dodge Charger with 18,000 miles. Upon further investigation through a carfax report, it was discovered that a local government agency falsely listed my vehicle as having 119,000 miles, during an emission inspection. Of course, this DRASTICALLY reduced the price of my vehicle. Throughout the headache of trying to fix the error, Andrew has been very responsive, as well as informative. He went above and beyond his expectation to make sure I understood the process of filing a claim through carfax, and fixing the error. He was even much more helpful than carfax customer service was. Andrew is an irreplaceable employee, and my experience with him has left me with a great impression of the Carvana team. More
Car had mechanical issues before it was delivered delaying delivery to supposedly fix the vehicle. Vehicle gets delivered I finally drive it in the freeway and find out the issue was never fixed then delaying delivery to supposedly fix the vehicle. Vehicle gets delivered I finally drive it in the freeway and find out the issue was never fixed then when I call to get it rectified I am told if it is a tire issue they won’t cover it because it could have been caused by me I drive the car for less than 100 miles. Instead of trying to fix the issue I get return the car and get something else after I have already got rid of my other car and paid for Xm satellite radio plus on star I would not buy a matchbox car from this company I have purchased 20 new cars in my life this is by far the worst experience of my life terrible company hopefully they go out of business soon More
We went to a local dealer to look at a replacement vehicle before trying Carvana. Let's just say there was no comparison. The whole process of buying a car online is an amazing concept! I was able vehicle before trying Carvana. Let's just say there was no comparison. The whole process of buying a car online is an amazing concept! I was able to find a car that I liked, and the process was seamless. After being approved to purchase the vehicle, a truck arrived 2 days later with my car! The entire experience was pleasant, no-hassle, and rather easy! I am very satisfied with my purchase and highly recommend people try this new way to buy a car! More
Very simple process and great customer service From start to finish, the process was so simple. I would highly recommend Carvana. The customer service from start to finish was great and Cortnei who From start to finish, the process was so simple. I would highly recommend Carvana. The customer service from start to finish was great and Cortnei who delivered my car was amazing. Very pleasant young lady. More
I love my new car! It was so easy! I was approved the next day, and the car was delivered 2 days later! No surprises, they showed up on time with very friendly driver. My husband will be buying one himse next day, and the car was delivered 2 days later! No surprises, they showed up on time with very friendly driver. My husband will be buying one himself next week! More
I've always despised shopping for a vehicle. I don't like dealing with salespeople and I certainly don't like the amount of time it takes at a dealership. I decided to purchase a more economical daily driver dealing with salespeople and I certainly don't like the amount of time it takes at a dealership. I decided to purchase a more economical daily driver than my truck and had started shopping around and narrowed it to three different models. On a whim I decided to look at Carvana. I found the vehicle I wanted and completed the purchase online. I scheduled my pickup, I just wanted to see the vending machine in person. Upon arrival I was greeted by my advocate Crystal, who was gracious and efficient and enthusiastic. Crystal had me in and out in great time and on my way in my new to me vehicle. I am a convert to buying vehicles this way. Thank you. More
LOVE Carvana! Great way to buy a car! The whole experience was simply amazing! Awesome! I browsed the cars on Carvana as long as I wanted to until I found my perfect car. No salesman, no The whole experience was simply amazing! Awesome! I browsed the cars on Carvana as long as I wanted to until I found my perfect car. No salesman, no haggling, no wasted hours at a dealership. Great customer service! Great deal on my car! Just a really, really great experience! More
Wonderful people to work with, especially Cooper and Collin! Such an easy process!! You all make life easier when trying to sell a car!! Thank you!! Collin! Such an easy process!! You all make life easier when trying to sell a car!! Thank you!! More
Best Car Buying experience Ever! I don't think I will ever go back to buying a car the old fashioned way. I totaled my vehicle and was stranded at home for a few days with no way of I don't think I will ever go back to buying a car the old fashioned way. I totaled my vehicle and was stranded at home for a few days with no way of getting around to shop for a car. I do not have the best credit but a very well paying job and I wasn't sure if Carvana would be able to help out my situation, but they came through in a big way. I love my car, love the delivery option and the customer service the whole way was amazing. More
I started out pleased with the purchase, now I realize carvana is just as sketchy and untrustworthy as most dealerships. VERY Very UNHAPPY WITH THIS carvana is just as sketchy and untrustworthy as most dealerships. VERY Very UNHAPPY WITH THIS More