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Carvana

Tempe, AZ

3.4
10,128 Reviews

HQ

Tempe, AZ

85281

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10,128 Reviews of Carvana

February 24, 2020

The first car that I thought was reserved for me was not held. The next selection cost me extra money and took more time. After the confirmation of my order everyone has been very helpful. More

by Donald.r.epp
Recommend Dealer
Yes
Employees Worked With
Micheal Gerber and about 5 others.
February 24, 2020

Melisa was wonderful. Everything we spoke about over the phone was perfectly accurate. The process was seamless. Dropped my car to the Tempe location, the paperwork took 5 minutes and I left with a check in More

by Greenwold
Recommend Dealer
Yes
Employees Worked With
Melissa
February 24, 2020

Easy, fast and best rate than any other options available in the market to sell a car. Most of the work done by Carvana. Sometimes I wondered if it was even legit. Would recommend carvana to sell cars More

by Deepak
Recommend Dealer
Yes
Employees Worked With
Cooper, Nicky, Joaquin
February 24, 2020

Car Buying Smoother than a fresh jar of Skippy! We first started seeing the Carvana commercials on TV when they opened up the car vending machine in Kansas City. Next the local news did a story and More

by KCFX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nice Ones.... all nice! I can't remember their names but everyone on the KC lot should get a free lunch from Carvana Corporate!
February 24, 2020

My 13 year old car that I affectionately called "Blue" began to drift into car heaven, my daughter said, " why don't you try Carvana", so I did. I loved loved loved the website, very easy to navigate, s More

by Mary W.
Recommend Dealer
Yes
Employees Worked With
Logan Kimmel
February 24, 2020

Great experience I cannot say enough wonderful things about how smoothly everything went with my car buying experience through Nirvana. Ethan was amazing and answer More

by lclodfelter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan
February 24, 2020

Did not know anything about Carvana. When I called about buying a car I was stunned to hear how the process was to work yet skeptical that this was true in fact. Decided to give it a try and the experience More

by balsamlake
Recommend Dealer
Yes
Employees Worked With
Numerous
February 24, 2020

The absolute best car buying experience ever. Helpful staff that is eager to please. Every issue has been addressed to the fullest. No more dealerships. More

by jslewis35
Recommend Dealer
Yes
Employees Worked With
There were several all awesome.
February 24, 2020

I appreciate this company. It gave me a second chance at making my life better! The online process was a breeze and I was approved almost instantly. The inventory goes away fast, but the new selections come More

by Alex Gonzalez
Recommend Dealer
Yes
Employees Worked With
I don't remember his name.
February 24, 2020

Not impressed I purchased a 2014 VW Passat SE TDI. Vehicle was delivered on 02.14.20. The vehicles appearance was as expected. I drove the sales/delivery associate More

by fscott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael, Austin, Steven
Mar 10, 2020 -

Carvana responded

Thank you for taking the time out of your day to provide us with feedback about your recent experience. It is our goal to sell safe and reliable vehicles, and we are sorry to hear about the issues you experienced, as this should never be the case. We never want our customers to be saddled with repairs so soon after purchasing as all maintenance should be taken care of during our 150 point inspection. Please know your feedback will be passed along, as all customers should be receiving answers to their uploaded documentation within a reasonable timeframe. After reviewing your account, a member of our team will be reaching out to you shortly to try to rectify this situation.

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