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Carvana
Tempe, AZ
10,170 Reviews
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10,170 Reviews of Carvana
November 02, 2022
The buying experience with Carvana was excellent and exceeded my expectations from selecting the perfect vehicle online to the delivery and post-purchase follow-up. The delivery person was extremely fr exceeded my expectations from selecting the perfect vehicle online to the delivery and post-purchase follow-up. The delivery person was extremely friendly, went over every detail of the vehicle, explained the next steps and answered all my questions. Throughout the entire process, Carvana kept me informed every step of the way making it a very comfortable experience. Carvana's 7-day no-questions-asked return policy and generous warranty really gave me peace of mind with buying a vehicle online. The vehicle I purchased exceeded my expectations and Carvana made the buying experience the best I have ever had. I am trilled with my purchase and will definitely purchase another vehicle through Carvana again in the future. I have already shared my wonderful buying experience with friends and family and recommend Carvana highly. Thanks Carvana for revolutionizing the vehicle buying experience! More
by WillKirk3
Employees Worked With
Drew (Louisiana Logistics Manager) who delivered my vehicle
November 01, 2022
Honestly I would never buy another car nowhere else is so easy and convenience the whole process was fast and people who I spoke were very helpful thanks Carvana to make my life easier!! I would recommend � easy and convenience the whole process was fast and people who I spoke were very helpful thanks Carvana to make my life easier!! I would recommend 💯 % More
by Sonia.rivera86
Employees Worked With
Marco
October 31, 2022
Worse car buying experience I have ever had! After speaking with the advocate about needing to transfer my disabled tag to the new car 3 times, speaking with 4 other advocates regrading the need After speaking with the advocate about needing to transfer my disabled tag to the new car 3 times, speaking with 4 other advocates regrading the need to have my tags transferred, they did not transfer my tags and issued me a new tag. This created an issue whereas I had to pay property tax on the new vehicle (I had just paid the taxes on the trade in 3 weeks prior). I was then told that they could see in the notes where I contacted several people about needing to transfer my tags and that if I paid the taxes they would reimburse me. Well what do you knw, as soon as I pay the taxes on the new car I received a call from a supervisor explaining to me that the advocate who told me that was wrong and they were not going to be abler to reimburse me for my expenses even though this issue was created by Carvana employees not properly completing the paperwork. So not only do I lose the money, but I had to surrender my disabled tags and reapply for a new one which might get here in the next 4 weeks. I don't recommend Carvana because after the sake you are forced to speak with people on the phone about your issues and not the individuals who made the mistake, Buy at your own risk!! More
by CJ
Employees Worked With
Greensboro employee
October 29, 2022
I was in and out in 45 mins and I love my car! I loved that I was able to settle my financial terms online and pick out the exact car I wanted. The staff at the Norfolk location was friendly and h I loved that I was able to settle my financial terms online and pick out the exact car I wanted. The staff at the Norfolk location was friendly and helpful. Really glad that it worked out for me! I’ve had my car for a week now and I haven’t noticed any issues. More
by Oliviageiser6
Employees Worked With
Norfolk Carvana
October 29, 2022
The vehicle had mechanical issues and more exterior scratches , chips than shown on your website. There’s even a fender panel loose. Never again will I be buying from you or recommending Carvana to any scratches , chips than shown on your website. There’s even a fender panel loose. Never again will I be buying from you or recommending Carvana to anyone. More
by dansfpr
Employees Worked With
Mimi
October 29, 2022
Everything was very easy not a huge hassle. The delivery driver was great. It’s was Pouring rain and he didn’t complain once about anything unloading and paperwork etc. was very professional The delivery driver was great. It’s was Pouring rain and he didn’t complain once about anything unloading and paperwork etc. was very professional More
by Larspock72
Employees Worked With
Dorian delivery driver
