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Carvana

Tempe, AZ

3.4
10,128 Reviews

HQ

Tempe, AZ

85281

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10,128 Reviews of Carvana

March 18, 2020

Car purchase My husband and I just purchased a car through you guys and it was an"Awesome" experience. We have usually dealt with Car Max our last three cars. The More

by cajunpeach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry I don't remember his name but the gentleman that delivered the car was TERRIFIC! He explained everything thoroughly. He was very professional and kind! Kudos to him!
March 18, 2020

Dream Car I absolutely love this car! From the home delivery to receiving a car that drives wonderfully, I am very pleased. I will definitely utilize Carvana More

by GeorgiaMathews71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot his name
March 18, 2020

Overall, I'm pleased with my experience. I was offered a fair auto loan financing package and received a good used car at a great deal. My car arrived on time with no delays. Every Carvana associate with wh More

by Te55y
Recommend Dealer
Yes
Employees Worked With
None
March 18, 2020

After many many hours of research I decided on a Jeep from Carvana. My experience was fast and painless. I financed through them also at a rate lower than anyone else would give me. And in a week after I More

by Krutcavage
Recommend Dealer
Yes
Employees Worked With
Kari
March 18, 2020

Best decision I’ve ever made. Will never step foot into a car dealership again! Honest very vocal and great communication through the whole process. More

by michelle_gilliam
Recommend Dealer
Yes
Employees Worked With
Kyle
March 18, 2020

I hate y'all and I hate I got my car from yall, yall so unprofessional when it comes to communicating and yall rude af More

by mcnnnll5
Recommend Dealer
No
Employees Worked With
I dont know
Mar 20, 2020 -

Carvana responded

Thank you for taking the time to share your feedback with us. Carvana strives to always provide high-quality customer service, so it is disheartening to hear that your experience did not reflect that. It is never our intention to cause any frustrations, and for that, we are truly sorry. We encourage you to call us at (800) 333-4554 so we can regain your confidence.

March 18, 2020

So easy to deal with and Jan Lee of Boost Acquisition played vital role to expedite the process. Tandem of carvana and Jan Lee is great!!! More

by Larry_Ramos124
Recommend Dealer
Yes
Employees Worked With
Jan Lee, Amanda and Jerry
March 18, 2020

I liked the process. But your website needs to be updated better/ more consistently. It had the vehicle that I purchased in Philadelphia, but it was actually somewhere else, which made me wait a lot longe More

by tblazer69
Recommend Dealer
Yes
Employees Worked With
Not sure, of their names
March 18, 2020

The experience of searching for the car I want online within a few hours approved was the best experience i arrived to get my the car representative was so nice less than 30 mins I was on the road again More

by larrianrodgers
Recommend Dealer
Yes
Employees Worked With
Wells Fargo
March 18, 2020

I don't think I will ever buy another car from a traditional dealership again. It was a fast, affordable, and convenient car buying experience. More

by AZ
Recommend Dealer
Yes
Employees Worked With
Tempe Carvana Staff
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