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Carvana

Tempe, AZ

3.4
10,128 Reviews

HQ

Tempe, AZ

85281

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10,128 Reviews of Carvana

March 20, 2020

Under Promised, Over Delivered. My experience with Carvana made me chuckle the entire time. This is so much more fun than going to car lot after car lot being worn down by car salesp More

by fberger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't have their names with me, but please add them for me.
March 20, 2020

Smooth process from start to finish. Got fair value for my car and Carvana was easy to work with. Jan Lee kept everything quick and efficient. More

by kylejohnson0703
Recommend Dealer
Yes
Employees Worked With
Jan, Lee
March 20, 2020

Where to begin 1st vehicle was a no show, and had electrical issues and the 3rd we kept but was missing bolts in the engine but kept it! It is a nice Titan Pro 4x X More

by Boxerretreat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t Remember
March 20, 2020

This was absolutely the easiest car buying experience we have ever had. I don’t think I’ll ever step foot in a dealership again. We are enjoying our 2018 Chevy Equinox. The person who delivered the vehicle More

by greekmama73
Recommend Dealer
Yes
Employees Worked With
Dom
March 20, 2020

What a wonderful and painless transaction. Carvana made the whole process very welcoming. Everything was simple and hassle free. Thank you Carvana! I love my new car. More

by Jcss011
Recommend Dealer
Yes
Employees Worked With
Josh
March 20, 2020

My experience with Carvana was amazing. I couldn’t have choose a better place to get a car. Everyone is so nice and helpful. Getting the car was so simple too. Took about 3 days to receive mine and free sh More

by caitlincccc
Recommend Dealer
Yes
Employees Worked With
Not sure
March 20, 2020

This has been the best way to buy a car I have told all my family and friends about this easy way to buy. Thank you More

by Myteddybear06
Recommend Dealer
Yes
Employees Worked With
Ashton.
March 20, 2020

Thanks to Carvana Team Specially to Mr. Will Skvarca who Assisted me with the selling process . Excellent services Overall . I recommend Carvana to others . Thanks More

by Andry
Recommend Dealer
Yes
Employees Worked With
Will Skvarca
March 20, 2020

Fast, easy and great customer service! I wqs able to find a great car, low miles and I didn't need to leave my house. Thank you More

by rherg
Recommend Dealer
Yes
Employees Worked With
Unsure
March 20, 2020

I would not recommend Stayed home for two separate day waiting for the car, no car delivered. Finally on day three they show up. Customer service rep tells me that they are More

by GP of TX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I dont know
Mar 24, 2020 -

Carvana responded

Thank you for taking the time to share your recent experience with us. We sincerely apologize that your vehicle was delayed during your process. Carvana never intends to inconvenience our customers with delays, but due to logistically transporting vehicles, unforeseen delays can happen. We appreciate your patience during the time you were waiting on your vehicle and thank you for being a valued customer. Please know that your check has been submitted, so you should receive it within 10-15 business days. Should you have any lingering questions or concerns, please don't hesitate to give us a call at (800) 333-4554.

Apr 08, 2020 -

GP of TX responded

Again another promise not kept. Day 15 no check in the mail. How long is this going to go on?

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