
Carvana
Tempe, AZ
10,125 Reviews of Carvana
Although there were a few bumps in the road, each time I reached out to a representative, they were very professional and extremely helpful. The process was easy, steps clearly defined, and website user fri reached out to a representative, they were very professional and extremely helpful. The process was easy, steps clearly defined, and website user friendly. I would definitely use again and recommend to a friend More
Don't deal with Carvana. We have bought and sold 3 cards from/to them. Why not to buy from them: They sold us a vehicle with significant frame rust caused by road salt. A We have bought and sold 3 cards from/to them. Why not to buy from them: They sold us a vehicle with significant frame rust caused by road salt. Another vehicle took over 3 months to get the plates. Why not to sell to them: One time they took almost a month to pay off the vehicle we sold them after they took it. The third time their own loan servicer either lost the check or Carvana didn't send it. We have decided to report the car stolen as Bridgecrest is demanding we keep paying on a vehicle Carvana hauled off nearly a month ago. More
By far the easiest way to purchase a vehicle. Amazingly easy and transparent with their information on your vehicle. Even the minor issue (cosmetic) was shown to me and repair was initiated whe Amazingly easy and transparent with their information on your vehicle. Even the minor issue (cosmetic) was shown to me and repair was initiated when I signed for the car. Very very HAPPY!!! More
DON’T PURCHASE THROUGH CARVANA! !! I had purchased a vehicle through them several years ago and it was the best experience ever, so simple and pleasant. Apparently things have change !! I had purchased a vehicle through them several years ago and it was the best experience ever, so simple and pleasant. Apparently things have changed drastically since then, because I just purchased another car from them a little over a month ago and the experience is an absolute nightmare. They have outright been lying to me the whole time. They stated numerous times, in numerous formats, that my registration would be covered and taken care of by them, only for me to not find out until after my temporary plate expired that they weren’t actually going to do anything about it. On the day my tags expired I called and was told to ‘just be patient’ because my registration would arrive in the mail. Even now as I write this, my Post Sale Dashboard states that they are processing my registration. But thank goodness I went to the DMV and was informed that Carvana would not actually be following through on their word and that I needed to take care of registration if I wanted to keep driving my car. In the words of the DMV, Carvana are scammers who lie to customers all the time. And trying to get anywhere with Carvana’s support team has been useless so far. So in short, AVOID CARVANA if you want to save yourself from being lied to and having an awful experience. I used to highly recommend Carvana to everyone, now it breaks my heart to say that I feel obligated to warn everybody to stay far away from this company. More
This is my second time in 2 years to buy a car from Carvana, and once again the process was seamless! Great experience, great people, totally satisfied. Carvana, and once again the process was seamless! Great experience, great people, totally satisfied. More
Sorry Guys I want to write a great review but I bought a black car that turned out to be blue. The delivery left me with a lot of questions I had to find out on my own. The car was dirty with no floor mats. black car that turned out to be blue. The delivery left me with a lot of questions I had to find out on my own. The car was dirty with no floor mats. The listing said I got a year of Satellite radio that was not true from Sirius and a Carvana Advocate. Finally the oil was low and even the windshield washer fluid was out. WOW that's a lot of things to be not right. Still like you guys just didn't love your delivery. Afton Lee More
Best New way to buy a new car. No hassle, easy, no haggling, no hounding from a dealer, take your time and get what YOU want...and they delivered. No hassle, easy, no haggling, no hounding from a dealer, take your time and get what YOU want...and they delivered. More