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Carvana

Tempe, AZ

3.5
10,125 Reviews

HQ

Tempe, AZ

85281

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10,125 Reviews of Carvana

October 27, 2022

Honestly the easiest, fastest, and most painless way I've ever purchased a vehicle. This is how it should be!! Not spending 6+ hours at a dealership, and being sold add-ons you don't need! Do yourself a favo More

by Amy T
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Salas
October 27, 2022

It's great to have a car delivered! The cost is higher than with other dealerships but not as many dealer fees so it might be comparable. Car good so far not too many issuesthey seem to More

by Pinefind
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bailey
October 27, 2022

carvanna took buying a car to a whole new level. I have to admit I was optimistic at first I thought who in their right mind is going to deliver you a car. I begin the process looking at the car More

by april.posada
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan
October 27, 2022

Dealership never contacted me by phone or email. Dont guess I matter.. Doesn't really surprise me.Iam not I fan of dealers anyway More

by b.embrey21
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
never talked to anyone
October 25, 2022

Have only had my car a week - so far so good. The process was a nightmare however. They made me get a cashier's check even though funds were verified. Took the cashier's check and then attempted More

by Nancy43
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Too many to name. Last one was Josh.
October 25, 2022

Cars are not as advertised and not checked for issues before delivery. Customer advocates are usually rude and tell you it’s your fault for buying a used car. I received two vehicles and both had to go r More

by Kfranken26
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Too many to list
October 25, 2022

Data and vehicle were not accurate and were verified later when vehicle was picked up. More

by Jose
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
October 24, 2022

The overall purchase process was great. My only 2 issues were it does take quite a while to verify your bank account if you do not want to link your account via app. and the car did have a More

by zachary_gisclair
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
October 24, 2022

THE EXPERIENCE WAS AMAZING AND I LOVE THE DOOR TO DOOR SERVICE. FRIENDLY SERVICE BEAUTIFUL CAR More

by latoyamann13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Driver and customer service representative
October 23, 2022

This is our first experience with Carvana and won’t be our last. Our bank cancelled its Auto Buyer program, and I’m glad they did. Otherwise, I would have used their inferior service again. Carvana ha More

by Roy & Nedra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everyone
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