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Carvana

Tempe, AZ

3.4
10,128 Reviews

HQ

Tempe, AZ

85281

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10,128 Reviews of Carvana

May 31, 2020

The painless way to buy a car Carvana has a wide selection of vehicles to choose from. Great prices and curb side delivery is awesome. Everyone I was in contact with made car buyin More

by bakerpe43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
To, all
May 31, 2020

A little tricky because of Covid-19, but I LOVE the car!!!!! Not so simple because of NY state regs (check yours!) But I LOVE the car, and the price and financing was nothing less than awesome! More

by pristine50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALOT!!
May 31, 2020

I'm still amazed this process was so smooth I never thought someone would be delivering me a car. I was so nervous starting this process of looking for a car online. Everything thing went so fas More

by kcgriff75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharicka
May 31, 2020

Easy and fast I had no idea how I was going to buy a car during covid. The process from Carvana was super easy and quick. My only disappointment was that the car di More

by Cass.k.castillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None
May 31, 2020

First time buying with Carvana The site was easy to look through the large number of vehicles. I likes the choice of the filters to narrow the search. I'm impressed on how simple it More

by asamm428
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
all online
May 30, 2020

We purchased a 2015 Audi A8 which we are very satisfied with during the first week of ownership, thus we will be keeping the vehicle. The car was delivered on time and appears to be very clean. More

by goldmace
Recommend Dealer
Yes
Employees Worked With
Sabastian
May 30, 2020

These guys do exactly what the advertise, great and excellent work, painless car buying process. Thx and love the car and the contactless is real and much appreciated. More

by maosims
Recommend Dealer
Yes
Employees Worked With
Dan
May 30, 2020

I would recommend Carvana to everyone From start to I would recommend Carvana to everyone From start to finish it was PERFECT! It was fast easy no hassle helpful friendly service that cannot be beat! More

by janscleaning06790
Recommend Dealer
Yes
Employees Worked With
Everyone that worked on my sale
May 30, 2020

Great experience overall. More thorough vehicle inspection prior to accepting vehicle is suggested. Discovered a few things which were overlooked that should have affected the price of the vehicle More

by maksimtimashev
Recommend Dealer
Yes
Employees Worked With
NA
May 30, 2020

Upon delivery the vehicle sun roof was cracked and I still have not received the phone call I was promised to have it fixed. The Brakes caught fire while driving to work the second day of owning my new More

by mAlvarado
Recommend Dealer
No
Employees Worked With
To many.
Jun 01, 2020 -

Carvana responded

Thank you for your feedback on your recent car buying experience with Carvana. We aim for full transparency and hold ourselves accountable for any displeasures during the journey. We are tremendously sorry that we failed to catch these mechanical malfunctions during our 150-point inspection. We take customer safety very seriously and do our best to make sure every vehicle is inspected thoroughly. However, if the mark was missed, we do provide the complementary 100-Day Limited Warranty, partnered with SilverRock, to cover anything mechanically that is failing. After reviewing the account, we see that you have contacted our Post-Sale Specialists to obtain the proper workflow to collaborate with SilverRock. Please give us a call at (800) 333-4554 if you are running into any roadblocks so we can assist and rectify your concerns.

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