Carvana

Easiest way to buy a car! Very pleasant people to work with, fast and easy, but wasn’t able to use my 500 coupon or get my free cups by Carvana. Very pleasant people to work with, fast and easy, but wasn’t able to use my 500 coupon or get my free cups by Carvana. More

I recently purchased a used vehicle from Carvana. The ability to search such a wide range of vehicles and filter them according to your preferences truly streamlined the selection process. Overall I am s ability to search such a wide range of vehicles and filter them according to your preferences truly streamlined the selection process. Overall I am satisfied with my purchase, although I will say there were more cosmetic issues than Carvana recorded for the vehicle I purchase, slightly disappointing. More

Carvana - A new concept in car purchasing I hate the pressure of car salesmen at the local dealerships. Carvana was a new experience for me. I was skeptical as to what condition the car migh I hate the pressure of car salesmen at the local dealerships. Carvana was a new experience for me. I was skeptical as to what condition the car might be in when it arrived, but after talking with a few folks that dealt with Carvana, they were happy with their purchases. The website search engine was very good. Although, there must have been a hiccup at one point. I thought I was purchasing a Ford Fiesta Hatchback but after I filled out the information online I saw it was for a sedan. No worries though, they had a selection to cancel the transaction. I tried again and the proper car was saved and held for me. I like the fact that Carvana lists (and posts pictures) of any imperfections they have found, heck one of the imperfections buffed out without an issue. I personally felt like Carvana requested a lot of documentation/pictures etc... However it's probably for everyone's protection in the long run. I also had a trade in with this transaction. I was given a trade-in price on-line. As a consumer, I thought it was a little low, but I was able to "live with it". The vehicle was loaded on the roll-back after my purchase rolled off the truck. Delivery was scheduled after financing approval. The car arrived only 8 minutes later that expected! This played well into the surprise we had set up for my daughter. The Carvana rep who delivered the vehicle was absolutely professional, polite and explained the 7 day return policy and the 100 day Carvana warranty. She even threw in a large bow to make the surprise for my daughter even better! After delivery, I had a few questions about my states inspection/registration procedures. I e-mailed her back and had my answers within 12 hours. I also received a Thank You card in the mail a few days later (which was a nice touch)! More

The whole experience was awesome, was so exciting waiting for my car to arrive, then I was thrilled to find out they take care of the registration and ordering my plates. Awesome!!! May never go to a dealers for my car to arrive, then I was thrilled to find out they take care of the registration and ordering my plates. Awesome!!! May never go to a dealership again. More

Lovely The entire experience was great. Fabulous customer service- even during the Covid pandemic. I now tell everyone about Carvana and would highly recom The entire experience was great. Fabulous customer service- even during the Covid pandemic. I now tell everyone about Carvana and would highly recommend Carvana. The best deal I ever got on a almost new car. More

Fun & Relatively Hassle Free I had been shopping for a new truck for a while & decided to give Carvana a try because I'm sick of the shady, archaic sales tactics that most traditi I had been shopping for a new truck for a while & decided to give Carvana a try because I'm sick of the shady, archaic sales tactics that most traditional dealerships use. This is the way car buying should be. Communication was a little lacking at first; I reserved a couple trucks before I finally made a purchase & was never told that they were not available to buy. But hey, we're in the middle of a pandemic. When I did find the truck that I ended up buying, the whole process took about 30 minutes total over the course of a couple days. I spoke with a highly professional rep over the phone to arrange delivery. The truck arrived on time & was even in a little better shape than was depicted in the photos. It did need a new battery and cables, but the silver rock warranty company is extremely easy to deal with. I will definitely use Carvana again if I ever need to purchase another vehicle. Keep up the good work! More

my experience with carvana was excellent there were a my experience with carvana was excellent there were a few problems with what was showing on the website and what was showing on the actual sticker of my experience with carvana was excellent there were a few problems with what was showing on the website and what was showing on the actual sticker of the car not matching and then apparently very few people pay cash and getting that accomplished was harder than it should have been but overall I was very happy with the entire carvana experience More

I was very skeptical at first to buy a car online- but honestly the process was much easier and smoother than I could have imagined. Everyone I spoke with was so pleasant and helpful. They answered all my honestly the process was much easier and smoother than I could have imagined. Everyone I spoke with was so pleasant and helpful. They answered all my questions and put my mind at ease through the whole process. I will highly recommend carvana to anyone I know who is looking to purchase a vehicle! More