Carvana

This was a great way to buy a car! It was delivered to us and Karrie was so helpful and nice! She explained how everything worked and she was happy that we were happy! It was delivered to us and Karrie was so helpful and nice! She explained how everything worked and she was happy that we were happy! More

I picked the car, gave them access to my bank account, then they said I needed a cashier's check. I went to get the car and paid in full, $24K, and got a test drive to the rear of the building to put air then they said I needed a cashier's check. I went to get the car and paid in full, $24K, and got a test drive to the rear of the building to put air in the tires. They reported online that the vehicle had 2 imperfections, we immediately found 5. I followed their instructions and reported the defects, and I was told that you have to be able to see it from 5 ft away and that a 5-inch scratch on the bumper was cosmetic. I spent the next 2 days trying to return the vehicle. Finally, they came to pick it up and I got no receipt, only hurry up and wait for my refund. Very frustrating and stressful, they don't even follow their own rules! More

Amazing people. Guided me through the whole process and answered all of my questions. The delivery was also smooth and perfect will definitely recommend carvana to a Guided me through the whole process and answered all of my questions. The delivery was also smooth and perfect will definitely recommend carvana to anyone and will never go through another dealership again. More

My experience with Carvana was amazing and met my expectations for a car that meets my needs. Customer service I received from the delivery was excellent with answering my questions and explaining th expectations for a car that meets my needs. Customer service I received from the delivery was excellent with answering my questions and explaining the details of the paperwork. More

We have never purchased a car similar to this style in the past and I must say it was so easy & stress free . Why has it taken this long for Caravan to enter our lives. the past and I must say it was so easy & stress free . Why has it taken this long for Caravan to enter our lives. More

Although the delivery of my car was delayed by almost 4 weeks, which caused a minor to insignificant inconvenience in my personal life, i'm still very pleased with the condition of the car and the fact tha weeks, which caused a minor to insignificant inconvenience in my personal life, i'm still very pleased with the condition of the car and the fact that any issues that it had were taken care of at all. This probably saved me time and expenses down the road so I appreciate receiving this car right after a maintenance check. Devin, who delivered the car, was also full of knowledge and made me feel super comfortable with the whole process. I wanted to give 4-stars for not knowing what was wrong with the car until it was delivered and Devin let me know, but Carvana gets 5-stars because this process beats going to a dealership ANY DAY! More

I love the car and picking the car on the app! The only issue I had was the pick-up. The gas light was on and the battery was almost dead. The tires has 20 pounds of pressure. I had to go straight The only issue I had was the pick-up. The gas light was on and the battery was almost dead. The tires has 20 pounds of pressure. I had to go straight to the gas station because I wouldn't have made it home. Before I left Carvana I went back to the door to see if he could at least fill my tires a little but he didn't answer because I was the last one of the night. Also, I got two remotes and one did not work and the others battery died by the third day. So that's my only issue that the car wasn't really ready for pick-up. Is too much to, ask to put a few Gallons of gas? More