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Carvana
Tempe, AZ
10,128 Reviews
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10,128 Reviews of Carvana
August 24, 2020
From start to finish, my experience with Carvana was amazing! My 19 year old son was looking for a good deal on a vehicle, and I am so grateful that we found Carvana. Their "no haggle" prices made it so amazing! My 19 year old son was looking for a good deal on a vehicle, and I am so grateful that we found Carvana. Their "no haggle" prices made it so easy to figure out something to fit our budget. And we ended up finding a great deal on a Nissan they sold for $3,000 UNDER the value.. I couldn't believe it. Every car they post for sale has very detailed photos. They even post photos of the imperfections on the vehicles. Every customer service person I spoke with during the buying process was very nice and helpful. They made sure my son and I were both comfortable with everything and answered all our questions. Did I mention that all their vehicles come with a 100 day warranty?? I will definitely recommend Carvana to anyone looking for a car. And if I need another car in the future I plan on coming back! More
by ajmsupermom00
Employees Worked With
Don't remember the names
August 24, 2020
I did not have a positive experience using Carvana. They were only responsive during 7-day return period when they had the chance to lose money. After that, I immediately received a text the next morning sa were only responsive during 7-day return period when they had the chance to lose money. After that, I immediately received a text the next morning saying the license plates were not going to be delivered. The warranty I paid for has been a bust. I brought it to a dealership they labeled as a provider for servicing and they had absolutely no idea what I was talking about or who that warranty provider was. More
by MeghanK92
Employees Worked With
Carvana
August 24, 2020
Really easy to use, responsive with questions. Using 7 day return/swap policy was a breeze. APR is alright, but my credit is pretty average anyways. day return/swap policy was a breeze. APR is alright, but my credit is pretty average anyways. More
by Daniel.srinilta
Employees Worked With
Can't remember
August 24, 2020
I recently purchased a 2017 Ford Edge SE with 26,667miles. I loved everything about the purchase. I called and caller asking questions, because I was nervous, and everytime I got someone who went 26,667miles. I loved everything about the purchase. I called and caller asking questions, because I was nervous, and everytime I got someone who went above and beyond to answer my questions and easy my nerves. The delivery was even better the young lady was friendly and professional. I went on a test drive hooked up my diagnostic tool and the car was perfect. My only complaint are not big and I’ll ask carvana to correct. The psi in the tires were low, the oil life was at 30% the rear brakes are grooved and at 25% life and the car was not detailed (I understand the tow to my location). I’d love the experience with carvana more if these action were corrected. The other thing I loved about my experience was carvana disclosed a recall, I have not gotten it resolved due to Ford not having a solution for the recall but i thank carvana for disclosing the recall to me anyway. All in all 4stars More
by jo.co.wi.jw
Employees Worked With
All of them
August 24, 2020
The process was easy and quick. They made this the easiest buying experience I have ever had. They delivered when they said they would and in fact delivered my car earlier than expected. When the time easiest buying experience I have ever had. They delivered when they said they would and in fact delivered my car earlier than expected. When the time comes to purchase another vehicle I definitely will go through carvana. More
by andy713lauzon
Employees Worked With
mike
August 24, 2020
Carvana was recommended to me by co-workers. The process was simple, car arrived on time and we received exactly what we expected. Will definitely be using this service in the future. was simple, car arrived on time and we received exactly what we expected. Will definitely be using this service in the future. More
by shelbey01
Employees Worked With
Unknown
August 24, 2020
Carvana was so much more simple than any car sale I’ve been a part of in the past. We posted on Craigslist(which charges $5 to post Car sales now) and got zero traction. Alison from Carvana reached out an been a part of in the past. We posted on Craigslist(which charges $5 to post Car sales now) and got zero traction. Alison from Carvana reached out and worked with us despite having a crazy busy schedule. She got us a quote and helped us with paperwork. We scheduled for Carvana to pick up the car when it was convenient for us and the whole transaction was done in less than 20 minutes! We would definitely use Carvana for any future sales. Thank you Allison and thank you Carvana! More
by bmwilson585
Employees Worked With
Alison, Derek
August 24, 2020
5 weeks to get my truck. The temp plates expired last week and no way to get them myself. This isn't Amazon folks, these guys can screw anything up. Your better off at a dealer where you can talk to peop week and no way to get them myself. This isn't Amazon folks, these guys can screw anything up. Your better off at a dealer where you can talk to people and see the cars.Very frustration experience. More
by edselhead
Employees Worked With
robo
August 23, 2020
First of all the process of selecting a vehicle was super easy. At the dealership it was very safe and i felt very comfortable being there. The vehicle I selected exceeded my expectations. I have already to easy. At the dealership it was very safe and i felt very comfortable being there. The vehicle I selected exceeded my expectations. I have already told several friends More
by rolandvaladez
Employees Worked With
??dont recall
