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Carvana
Tempe, AZ
10,170 Reviews
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10,170 Reviews of Carvana
January 20, 2023
The Carvana experience was great. Easy as could be. Great communication every step of the way. Don't know if I'll ever go to a dealership again! Easy as could be. Great communication every step of the way. Don't know if I'll ever go to a dealership again! More
by Bjvd1222
Employees Worked With
Unsure of names
January 19, 2023
My delivery was delayed twice. The car is in much worse condition than advertised. The car is still not registered. The price was higher than advertised. You could have a great com The car is in much worse condition than advertised. The car is still not registered. The price was higher than advertised. You could have a great company and service BUT too many hiccups and the car quality needs to be reviewed, advertised and priced appropriately. More
by Don
Employees Worked With
Many
January 19, 2023
Everything was great and easy until the car arrived. Even when it was up in the carvana truck, in the dark, I noticed a pretty large discoloration on the black door trim. This was not mentioned on the w Even when it was up in the carvana truck, in the dark, I noticed a pretty large discoloration on the black door trim. This was not mentioned on the website or noted on the car ahead of time. It was a shock. More
by Alwalker0803
Employees Worked With
Sam
January 18, 2023
Great experience once I actually had the keys in my hands! Only con I had was having a delivery date and it getting delayed so close to the date they should have been delivering my car. hands! Only con I had was having a delivery date and it getting delayed so close to the date they should have been delivering my car. More
by Melanie
Employees Worked With
Nailah
January 17, 2023
I received my vehicle after dark it had a cracked windshield which I was unable to see and on the 2nd day I had it there was a bad shake in the vehicle I contacted them to have this fixed they then t windshield which I was unable to see and on the 2nd day I had it there was a bad shake in the vehicle I contacted them to have this fixed they then told me I had to work with the warranty company and the windshield would not be covered although it came that way now I've had my car for 3 weeks and only driven it 2 days spent in the shop the rest of the time They wouldn't put a brand new transmission in it More
by Amber_fithian
Employees Worked With
I dont know
January 17, 2023
Very easy process. However this is the second time ordering with Carvana and had delays with delivery both times. And with this car I have a whole list of repairs needs However this is the second time ordering with Carvana and had delays with delivery both times. And with this car I have a whole list of repairs needs doing. Hopefully they will cover all expenses. More
by Dave
Employees Worked With
No names
January 16, 2023
They will sell you a lemon and just hope you don't see any issues until after the very short 7 day return window and say goodluck and have fun with a paperweight. Avoid at all costs. Their customer servic any issues until after the very short 7 day return window and say goodluck and have fun with a paperweight. Avoid at all costs. Their customer service will send you in circles while they wait for the limited warranty to run out as well. Your car will be send to several locations without notice and they don't care. More
by coreydwillis
Employees Worked With
Many, too many to list
January 16, 2023
I already purchased one vehicle from Carvana and this second purchase went equally well. Friendly staff; attentive to detail; got us in and out quickly. second purchase went equally well. Friendly staff; attentive to detail; got us in and out quickly. More
by jc1metwo
Employees Worked With
Don't remember
