Carvana

STAY CLEAR OF THESE IDIOTS! !!! THEY F*#KED MY DAUGHTER AND SISTER OVER WITH NO CONSIDERATION TO HELP THEM OUT AFTER ADMITTING THEIR AT FAULT....TWICE!!! IF THEY DELAY YOUR DELIV !!! THEY F*#KED MY DAUGHTER AND SISTER OVER WITH NO CONSIDERATION TO HELP THEM OUT AFTER ADMITTING THEIR AT FAULT....TWICE!!! IF THEY DELAY YOUR DELIVERY TWICE AND DON'T INFORM YOU ON THE THIRD, THEY WON'T HELP OR DO ANYTHING ABOUT IT!!! STAY CLEAR!!!! I HOPE THEY GO UNDER!!!! TRIED BUYING TWO CARS BUT WILL TELL EVERYONE I EVER COME IN CONTACT WITH TO GO ELSEWHERE!!!! CALLING NEWS STATIONS IN BOSTON AND PHOENIX!!!! THE CAR THEY TRIED TO DROP OFF WOULDN'T EVEN START!!!! More

Buying process was easy enough. 7 day return window is a bit cheap. I had to have surgery the day after the car was delivered so I wasn't able to give it a real inspection for over 7 day return window is a bit cheap. I had to have surgery the day after the car was delivered so I wasn't able to give it a real inspection for over a week. I found what I thought to be dirt on the driver mirror but use actually frosted like it was sand blasted. They told me I missed my 7 day return window (I don't see why this would be a return) and that their warranty company determined it to be a cosmetic issue even though driver mirrors are a safety issue. I could have complained about all of the additional damages besides this that wasn't noted in the inspection but I let those slide because they were minor and it's a used car. Either way, horrible customer service and support. Once they have the sale they will completely disappear. I asked for a link to write a review and their ai said I should have received an email. The rep Todd me that one wasn't generated and he's sorry but they will not create one for me... So who's leaving the perfect reviews?? Use truecar but go to a dealership. More

They sold us Chevy Sonic 2014 ODO 16k miles. We paid $10k extra over price for low mileage vehicle and it still broken. Won't start 10 days before 100 days basic warranty expires. Garag We paid $10k extra over price for low mileage vehicle and it still broken. Won't start 10 days before 100 days basic warranty expires. Garage says, it is misfiring so maybe head gas kit is bad, ignition is bad, plugs are gone, coil needs replacing, computer is broken. Took it to nearest garage, CARVANA is charging us $200 deductible plus no car to go to work now. If your car breaks down you take it to nearest repair facility rather than their few selected so called approved facilities. I now have over $20k loan on me, and no car to go to work. STAY AWAY VIN: 1G1JE6SG0E4122191 More

Pulled up to a beautiful vehicle in amazing condition for the year and mileage then drove it off and nothing sounded healthy so I called and had it looked at and it was thousands of $$ worth of work that it the year and mileage then drove it off and nothing sounded healthy so I called and had it looked at and it was thousands of $$ worth of work that it needed luckily it was under the 7 day 400 mile warranty and was all normal Wear and tear stuff but was not pleased all these things were missed prior to the sale of the vehicle. I should have not been given a vehicle in that condition. Needed new wheel bearings (2), new struts , rear rotors cv axel and breaks new tire , alignment, and more. And I had to replace a break light on the first night More